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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,131 reviews
924 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,131 unfiltered reviews

Starting on Page 125 of 15,505. Return to Page 1

5 out of 5 Stars

Amazing team to work with! Would definitely recommend to others!

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

0.5 out of 5 Stars

The ability to communicate is so limited, we were pushed to deadlines with ample time frames.

Response from Veterans United

Hey Trinity,

I’m sorry to hear the communication felt limited and that the process became stressful with rushed deadlines. I can understand how frustrating that would be, especially when it felt like there should have been more time to work through things.

We want our borrowers to feel informed and supported throughout the homebuying process, and I’m sorry this experience didn’t reflect that. I’d appreciate the opportunity to learn more about your experience and look into your concerns further.

Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST, and messages outside those hours are typically returned the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Had a wonderful experience working with all involved.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Lisa helped us buy our house, answer all our questions, and helped us refinance! Everything from the beginning has been amazing and not stressful at all!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from George H.

The American Promise to Veterans who have served and their widow and orphan is a solum and sacred one to which the VA alone is unable to fulfill. Veterans United working alongside VA and utilizing the resources intended for Veterans fills in the gap to make that promise a reality. Dedicated professionals like Mr Dustin Johnson and Nicky Blevins through passion and sense of purpose worked so hard to make my dream come true in record time. I had an eviction notice after the house I rented was sold. Six weeks later in a home owner thank to the VA Loan Program , Veterans United and dedicated professionals like Mr Johnson and Mrs Blevins.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars

I feel they made a very difficult and stressful time less stressful by making things seamless and quick. Overall I was very happy

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

4.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
headshot image of Daniel Gray

Loan Officer: Daniel Gray

NMLS# 858463

5 out of 5 Stars
Photo submission from Cesar G.

Listen up gents,
I wasnt in the position to buy a home but this VU team headed by Mr. Paul Betts steered me in the right direction to prepare ourselves to purchase our home we were living in already as renters so we wouldnt have to once again uproot and disturb our family, Paul didnt hesitate to be side by side with us in the trenches and figure out our goal even when the muck got thick we weathered the storm and prevailed
To the entire VU team my family wishes to extend an invitation to our home if you ever find yourselves in California, our casa es tu casa, thank you guys for your hard work
-Semper Fi
Cesar L Gallardo

headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

The entire team was awesome at facilitating our home purchase. Thank you.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

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Experience first-hand why 370,772 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

Nick was great, a little problem with paperwork but he worked every thing out and got us everything we wanted. Thank you

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Great teamwork and very person

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Donald T.

Veterans United simplified the homebuying process from beginning through closing.

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

We had some financial snafoo's that made things difficult for our agents, but theey are ROCK STARS - endless patience, support and communication!!!! LINDSEY AND ROBERT ARE HIGHLY RECOMMENDED BY US💗💗💗💗💗 THANK U FOR HELPING US LAND OUR DREAM MINI FARM!

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Veterans United did an awesome job with refinancing our home.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Haley and Kate were amazing. Give them a 10 out of 10.! they both went out of their way to help me and I was very pleased with the work they did for me. on the other hand when I had to switch to get a VA rep when I was going to buy a property in New York year representative I think her name is Suzanne or Susan was the worst possible representative for your company that I’ve ever dealt with I would give her zero and if I had to work with someone like that again, I would never go to veterans United. she was a complete bitch and totally unprofessional.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

0.5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

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