I would love to give a 10 because the realtor, and Phil were really great. Only thing I found frustrating was Becky, she must be new or just lazy and ignorant. Other than her I feel very happy with the whole experience. Thanks Phil and Lisa.
Our loan team was phenomenal very patient and very knowledgeable when we had questions
Ryan and his team have always kept the upmost professional standards. When I informed Ryan that I would be traveling for work and I would need to close as soon as possible, he and his team got me closed within 2 weeks.
They were amazing 😻
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
Very professional crew. Thank you.
They were the best when helping us. Contacted us in every way. When we had a question they answered it for us. Walked thru everything. Strongly recommend they with a grand standard of respect. Thank you.
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Dava and her team are fantastic! They are personable, professional, and very thorough throughout the home loan process. Our Realtor, Title Company Closing Agent, and the Seller all agreed that they enjoyed working with Dava and her team and found this to be perhaps the smoothest sale and closing they've ever experienced.
You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend
Veterans United was home loan process simple and stress-free. They communicated clearly, answered all my questions, and got everything handled on time for closing. I truly appreciate their hard work!
Mickey was fantast, and reliable(give the man a raise!), he was very on top of it for us but the underwriting process wasn't great but maybe that's typical. Got asked same questions several times that we wrote out. And communication could have been better between departments. I will say we did go thru several houses before finding right one so that whole deal is a process within itself. But it the end we got our home so thank you!
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Jimmy was great! Super helpful and always reached out to give me updates and answer my questions. Awesome guy!
Overall it was a great experience, there were a couple of moments that were a bit confusing but everyone was quick to answer any questions and straighten out any issues i had. Very easy to work with and i really enjoyed the experience!
My home buying experience was very positive. I appreciated the updates and communication. Rewarding experience!
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
