Dava and her team are the best that I have worked with in the mortgage industry. I will recommend her hands down every time! I am a lifer!!!!
Create people to work with very thorough.
I love my house and I am soo thankful for veterans United especially Kelsey who was a huge help and made it soo easy for me!!
I'm a big fan of Matt. Made it extremely easy and was attentive to our needs from day 1.If and when I move again, I hope to use Matt Istwan.
I loved working with this team. They were very informative, thorough, fast and convenient as most of the documents were signed via electronically.
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Andy and his team have been fantastic! The refinancing was as smooth as possible. I truly appreciate all of the support and highly encourage Veterans United to any veteran looking for a home loan or refinancing!
Whole team was amazing. Let me know what I needed to do and helped me along the way
Such wonderful people! Always so helpful and comforting through what can often be, a scary and overwhelming process! Any questions we had were always answered in a timely manner and we never felt like we "should" know the answer. I strongly recommend Ty Reese and Alyssa Schneiders! They took us through the process with no tears shed! It was a relatively short process compared to others I've been through. They did it all and kept us apprised of the status at each step along the way. If we ever do this again, they will be our first call!
My Veterans United Loans team, David, Anna & Nicole were awesome. If I had any questions or problems they were always readily available.
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Lance and Cori did an amazing job and excellent customer
Amber and Chad were incredibly helpful through the entire process. Buying a home is extremely stressful at times but Amber was very patient and kind. She handled the entire process and made it really easy for me and was quick to answer any questions. I recommend all veterans buying a home to go through veterans united! Im so glad I didn't do this without them!
This was my first time using Veterans United for a VA loan, and overall the experience was good, but not without some avoidable frustrations.What went well:
The loan team was responsive and helpful when I had questions, and they explained the VA-specific parts of the process clearly — things like how the NOV works, what the appraisal means, and what to expect as we moved through underwriting. When issues came up, they did work to correct them, and the communication itself was solid.What could have been better:
Some of the early estimates were off, and a few fees showed up later that hadn’t been included in initial disclosures. I also had to point out several items that should’ve been marked as paid. None of this is catastrophic, but it did create extra work on my end.
The biggest frustration was the appraisal being scheduled later than it should have been, which pushed closing back by a week. That delay had real impact on my timeline.Bottom line:
Veterans United ultimately got the loan approved and handled the VA process competently, but I’d recommend future borrowers stay on top of details and timelines. The team is helpful, but you’ll want to double-check the numbers and make sure everything is progressing when it should.
Thank you to the entire team at Veterans United for making this new dream a reality!
