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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,907

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,907 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Heather Damer was wonderful! She was always available to answer my many questions. She made the process as painless as possible. I would recommend her in the future.

headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Everyone I talked to at Veterans United Home Loans was polite, patient and very helpful, particularly Ben Choi. I have already given his number to my niece and have no reservations about recommending VUHL to anyone.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Dan and his team were extremely professional and always willing to assist me with any questions I may have had throughout the process. Also, what I really appreciated was the fact that I never waited more than a few hours if I had a question.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

Alex and Ryan Brown were very helpful in every aspect of obtaining a home loan through united veterans.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Great expertise and service

headshot image of Michael Anderson

Loan Officer: Michael Anderson

NMLS# 399792

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Bostic

Loan Officer: Jimmy Bostic

NMLS# 115906

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

A great experience to be part of..

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
Would Recommend

Being told a few hours before closing what to bring to closing was upsetting. Especially since I spent much of what I had to live in a motel and do some repairs.

headshot image of Joe Mulia

Loan Officer: Joe Mulia

NMLS# 1050651

5 out of 5 Stars
Would Recommend

Outstanding job!

headshot image of Tonya Dawson

Loan Officer: Tonya Dawson

NMLS# 704221

2.5 out of 5 Stars

At the beginning of the loan process they were helpful. But in the end there was a lot of miscommunication, misinformation, and missed deadlines because of it. Too much impersonal communication by email.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Everything went so smooth. I could not have asked for a better experience.

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

It was easy.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Ever since the beginning of the process, I have had nothing but outstanding service. Matt kept us on schedule and was really ahead of everyone else in our process.

headshot image of Matt Schmidt

Loan Officer: Matt Schmidt

NMLS# 709923

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

4.5 out of 5 Stars
Would Recommend

They worked very very hard to get me through the process. Tom stayed in constant communication and kept me updated every step of the way.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

mr. Alex Herbel & his team were very professional & understanding during the process of achieving my goal of owning a home.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

1.5 out of 5 Stars

Amanda Thurman was an absolute wonderful person to work with through the light house program. Although, once we were transferred over to the loan officer end of everything, it became a mess.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

My experience was great.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

It was simple and Tom made it very easy.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

4 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Tyler Sadich was great very polite and fun to talk to.

headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

More Reviews

See all 424,907 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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