Micromanagement by "transaction coordinator " caused unnecessary stress. She wanted an explanation letter for things like an automatic withdrawal of $25 for Florida toll pass.
The experience with Veterans United was outstanding. Even though everything is done on line it was so simple and smooth!
The team that managed my loan process was extremely knowledgeable and made it a very easy and smooth process.
The whole team is very personable and answers questions before you even think to ask them.
Everyone that I dealt with was knowledgeable, courteous and immediately helpful whenever I had a question or problem I needed to resolve. From the very beginning of this process, from when I first spoke to Darci Webster, to speaking with Ben Long about what to expect, to interacting regularly with Kat Spellman; I was just amazed at the professionalism, expediency and overall dedication the staff exemplified while providing first class service to me.
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So easy and hassle free
All I can say is thank you so much. Great Job Everyone. What a wonderful service!!!
Working digitally was easy.
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Excellent communication throughout the loan process from the entire team
Absolutely the best home loan experience I've ever had! From start to finish I felt like I was being taken care of in a timely professional manner. Everyone on the staff, particularly my loan officer, made me feel like they wanted this to happen as much as I did.
Veterans United made the process of purchasing a new home quick and painless!
It was very educational though I would have liked to have received all the educational videos upfront. I found them very helpful.
Nichole Barber and Jesse Hamilton were both very helpful in my first home buying experience. If I had any questions or concerns, Nichole or Jesse would get back to me right away. I have already recommended a few friends to use Veterans United.
