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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,497

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

The staff were very friendly and helpful

headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Absolutely perfect customer service. Clear, concise communication.

headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

The company specialist were very easy to work with.

headshot image of Tina Cigala

Loan Officer: Tina Cigala

NMLS# 833997

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Sheryl was awesome, professional, knows her job, excellent motivator, always positive, customer service is beyond words could explain on how she handled my loan issues, optimistic, always giving advice, always trying to keep me out of the worries.

headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

It was a great process, I heard people loved Tue process with you guys and they all love it over others.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I was glad VU made it a point to periodically keep in touch. The whole process was good and they are on top of their game.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend

I loved working with Veterans United. Anytime I had questions or concerns they were always nice and patient with me.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

I already have recommended using this company and Stephan to other members in my military unit.

headshot image of Stefan Sanfelippo

Loan Officer: Stefan Sanfelippo

NMLS# 1101850

5 out of 5 Stars
Would Recommend

Derek was a amazing loan officer, he really cared and made sure we had all of the pre work done to make sure the underwriting process was efficient as possible.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Mitch was wonderful and very positive through the whole process. We enjoyed working with Mitch.

headshot image of Mitchell Holtz

Loan Officer: Mitchell Holtz

NMLS# 1204385

1 out of 5 Stars

worst home buying experience, didn't not keep the buyers informed as to what was going on and did not return the attorneys calls. We were constantly told next week well close then next week came and told the same thing it took 2 extra months to close

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
Would Recommend

Christina was outstanding however duplication of required items was frustrating

headshot image of Christina Stegeman

Loan Officer: Christina Stegeman

NMLS# 1098691

5 out of 5 Stars
Would Recommend

My experience could not have been better. Will and his team handled the process as if me buying a home was just as important to them as it was to me!

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4.5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

The process was very quick and everyone was always helpful and understanding.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Renee and her team are amazing. I truly love her and so grateful for all the help and support she gave. Just wonderful people and service.

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

From start to finish the whole process was flawless. We did business directly and with a sense of humor. I truly enjoyed this experience (if thats possible) and have already put another vet friend in touch with Shanna to assist him. Awesome Job!!

headshot image of Spencer Thompson

Loan Officer: Spencer Thompson

NMLS# 1094723

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5 out of 5 Stars
Would Recommend

Very profesional and thorough.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Great company. I would use them again. They take the time to work with each customer individually instead of just looking at you as a number on a piece of paper.

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

the entire staff was outstanding

headshot image of Paul Wissmann

Loan Officer: Paul Wissmann

NMLS# 1275342

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

Everyone was helpful and friendly.

headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

4.5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Lee and his team did an awesome job even when I threw an overseas trip on them in the middle of the process!

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

The process was time-consuming and detailed, but the employees were patient, pleasant, helpful and thorough.

headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

More Reviews

See all 430,497 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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