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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,455

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,455 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Very helpful and extremely fair. They made the process smooth.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4 out of 5 Stars
Would Recommend

Generally pretty good. There were some communication issues that resulted in unnecessary confusion regarding closing cost questions and money that was supposed to be returned to me at closing.

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

4.5 out of 5 Stars
Would Recommend

Even with the little road blocks that came up. Stefanie and Brennan worked really hard with me to get past them. Their diligence and caring helped make the experience bearable.

headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

My loan officer Garrett was amazing, as were the rest of staff I i interacted with. I had a wonderful experience with VU and would recommend them to anyone.

headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend
headshot image of Don Neely

Loan Officer: Don Neely

NMLS# 228094

0.5 out of 5 Stars

After we were told that all the documents were there, then Oh, now we need___ and ___. Most of the documents that were requested where already in the hands of VU. i.e. tax returns for prior years. Refusing to consider that INCOME from the two re

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend
headshot image of Stefan Sanfelippo

Loan Officer: Stefan Sanfelippo

NMLS# 1101850

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

John and his team did an outstanding job! I have already recommended veterans united to several people. If I every buy another property I will be calling john for sure!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Sheri Kagimoto

Loan Officer: Sheri Kagimoto

NMLS# 885025

5 out of 5 Stars
Would Recommend

Durell Cope is very knowledgeable in her scope of VA Home Loans. Her service was impeccable in a timely manner. Durell and her assistant "Chris" stood by us all the way and have executed the entire transaction that made our home a reality... Thanks.

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend
headshot image of Meredith Carroll

Loan Officer: Meredith Carroll

NMLS# 1126175

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Veterans United came highly recommended and the people that I worked with showed why. The hardwork and dedication that they put forth to help me achieve my goal was beyond expectations. I give high praise and recommendation towards the company.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

The people were fast and professional

headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Veteran United gave me the best options and they were able to lock in an amazing rate for me that I didn't think was possible!

headshot image of Brandan Hines

Loan Officer: Brandan Hines

NMLS# 275310

5 out of 5 Stars
Would Recommend
headshot image of Gary Goldstein

Loan Officer: Gary Goldstein

NMLS# 959014

5 out of 5 Stars
Would Recommend

The process was long and trying but VHL explained every step in the process and provided detailed explanations when things went array. OUTSTANDING performance.

headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of Levi (old account) Lenon

Loan Officer: Levi (old account) Lenon

NMLS# 1151148

5 out of 5 Stars
Would Recommend
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

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5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

I can't say enough about Brian Flannigan he was incredible. He feels like family now. Thank youJeffrey davis

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend

Always available!! If I had to leave a message they returned my phone call promptly

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

More Reviews

See all 430,455 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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