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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

348,306

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 348,306 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

Ben and Caytlin are the best they should be given a raise!

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

VU is the Best! We have used them 3 times Each time has been absalutly seemless! I will not use anyone else!

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

I support this team and recommend it to others!

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Logan Smith

NMLS# 2154219

3.5 out of 5 Stars
Would Recommend

This was a long hard journey and a lot of times we felt like just giving up but Brant kept us with cool heads because he was cool headed the whole time. The whole team tried to make the process as painless as possible for us. Looking forward to working with them in the near future.

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

Loan Officer: Kara Vernon

NMLS# 2052332

4.5 out of 5 Stars
Would Recommend

Overall the process wasn't bad just felt overwhelmed towards the end with getting certain documents sent in within a short time frame. Otherwise everything went smoothly

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Corey S. is Through the Roof!

My mother always told me buying a home was tedious and aggravating. I've never called my mother a liar, but Veterans United makes me want to challenge her claim!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I have truly enjoyed my experience. They care about veterans and our families and my team was sure that I remained connected and knowledgeable throughout the process. They set expectations and on going reassurance when needed. My team always stayed connected with me and never shied away from any of my calls, emails, or texts. Overall the best! Thank you all so very much again and again!

Loan Officer: Ross McClanahan

NMLS# 1772094

1 out of 5 Stars

The Veteran's United team was on the ball as professionals however the process was far from being streamlined. It seemed like there was always another document that was required from me that needed attention. There appeared to be too many behind the scene groups that needed additional documents when the closing date approached and as a result we missed three of them. I have no idea why the VA loan requirements are so complicated but compared to a conventional loan they are.

Response from Veterans United

Eric, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Phillips

NMLS# 1803468

5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

If you are Vet, I highly recommend that you come and see what this company is all about. You will not be disappointed! They are like the family members that you always wanted and wished you had!

Loan Officer: Dustin Johnson

NMLS# 1927297

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Melissa A Riley

NMLS# 2091647

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Loan Officer: Sean Riley

NMLS# 1519830

5 out of 5 Stars
Would Recommend

Veterans United was a dream to work with. The ease of the process and the VU team always there if we had any questions and/or concerns. We will be recommending Veterans United to all our friends and family.

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

My fellow vets, if the time is right for you, don't hesitate to reach out to this amazing team. Trust that your best interests are being looked out for. They did for me.

Loan Officer: Jimmy Stranz

NMLS# 1031713

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

More Reviews

See all 348,306 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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