You were always adding more things at the last minute. The one good thing about Veterans were the people, they had great attitudes and we're great people.
Too many inconsistencies among underwriters. Seems there was a lack of communicating between UAs. Redundancy in asking for documentation that was already provided. And sheer ignorance, in some cases, determining the "validity" of documentation. My credit score alone should speak volumes about my fiduciary commitments, however, my case was treated like it was going to be a HUGE liability. I believe this was due to the discohesive nature of those involved in the approval process. Overall, I truly believe I should have pulled out and gone through a different company.
My experience with Veteran's United was outstanding. My whole team worked with me to ensure I had the proper documents and that my finances were in order.
The ability to go paper free was great when the website was working properly. I think there should have been hard copies of the paperwork given just in case the website was was having problems.
Loan process was painless.
Extremely professional and always available to be contacted on short notice.
the whole team was very professional and great people to work with. Made the process go smoothly.
The entire team at Veterans United were professional and very helpful. Danny Dodd (Lighthouse) explained perfectly what we needed to do in order for our credit score to increase. Darin Jobe and Michael Butrum were always available if we had questions during the closing process. The best loan company we have ever worked with.
The staff was great to work with. Bill was very helpful explaining the process from the beginning. Alycia keep in contact with every step of the way. The team was quick to respond and anawered every question I had. Thank you
Dan and his team were amazing. They made this process stress free and always reached out if I needed somthing. Outstanding job they did!
Excellent group who kept me up to date on what I needed to accomplish and what was pending. I really liked that they contacted me by phone and had explanations for my questions.
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Bob did an awesome job!! He was very professional and treated us like family.
This is our second loan with Veterans United. I don't want to go anywhere else. They are great!
Excellent customer service
