Leanna's team was outstanding to say the least!
Very smooth and relatively stress free process. This is our second home purchase with Veterans United and will use them again in the future.
I made an offer thinking my rate would be @ 3.5% and it went up to 3.875%. Also, the broker failed to properly include the taxes so instead of a monthly payment of $3,050 / month I now have to pay $3.562 / month . This is a significant increase and one about which I became aware too late in the process or I would have backed out. It has caused me unnecessary and unplanned austerity,
This was a wonderful experience. I wish that I hadn't been so reluctant to contact you sooner.
The time to complete the loan process was absolutely ridiculous. The only reason for the average rating as opposed to a public negative rating is due to making things right in the end.
While my direct agent was very courteous, it was very frustrating that the underwriters continually wanted redundant information. It became a very long drawn out stressful situation. Out of all the homes I have purchased, this one took longer and was the most stressful I have experienced.
Our process was very lengthy but Jon and Juliana stayed with us and were encouraging when the process got tedious and frustrating.
Fast email responses and everything was done quickly
Exceptional to work work!!! Already recommending to family!
Outstanding service, The best of the best
Scott, Allie and Jared were a pleasure to work with!
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I dealt with a great team. Kept me informed every step of the way and if I had any questions they had all the answers. It was a pleasure
too much confusion as to what is needed and when.too much last minute stuff.i know we were shooting for an early closing which caused some problems.what the loan cost seemed high.
