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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,519

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,519 unfiltered, unedited reviews

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3.5 out of 5 Stars
Would Recommend
headshot image of Mike Aldridge

Loan Officer: Mike Aldridge

NMLS# 915683

5 out of 5 Stars
Would Recommend

Dave Munns and Molly Parker performed excellent. I love the fact that they were there every time to answer my questions and they pushed to get me closed quickly saving me money while I was living in a motel. Thanks Dave & Molly you were GREAT.

headshot image of David Munns

Loan Officer: David Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

Very professional environment and staff.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Long process but worth the wait

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Zachary Kieffer

Loan Officer: Zachary Kieffer

NMLS# 1025330

4.5 out of 5 Stars
Would Recommend

Very helpful and knowledgeable

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Everyone I was in contact with was very friendly and helpful. VUHL had very competitive loan rated.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Loan Officer: Tonya Dawson

NMLS# 704221

4 out of 5 Stars
Would Recommend

Great, hard working team.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Scott was very helpful during this entire process. Scott went out of his way at times to answer all questions I asked. Scott is a true professional and a great service to all veterans. Thanks and keep up the exceptional job well done Scott .

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

0.5 out of 5 Stars

I called to get a account information to set up an allotment to pay my mortgage and I was given bad info. and my first payment was unable to be tracked down. I sent all documents showing the money was confirmed as sent. My account was poorly handled

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

4 out of 5 Stars
Would Recommend

I always felt well informed during the process. If one member wasn't available to speak to directly, another one who was up to speed with the mortgage application was there to answer my questions.

headshot image of Jason Etters

Loan Officer: Jason Etters

NMLS# 860005

4.5 out of 5 Stars
Would Recommend

The best experience about buying a home was working with Katie.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

My experience with the VA home loan was outstanding, I always felt like they were taking care of us. I never had to worry about where our loan application was because they always kept us up to date on all of the paperwork.

headshot image of Ryan Harrison

Loan Officer: Ryan Harrison

NMLS# 42363

5 out of 5 Stars
Would Recommend

Veteran's United was very efficient and extremely customer service oriented. I was extremely pleased with the entire refinance process!

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Where to begin..........Scott I cant say enough about your professionalism. You kept calm when I was a reck. I would go to war with you anytime. Thanks Scott for all you did for us......

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4 out of 5 Stars
Would Recommend
headshot image of Ben Peck

Loan Officer: Ben Peck

NMLS# 380703

5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans was great. From the point of view of a first time homebuyer I was pleased and would recommend them to my family, friends, and co-workers.

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

4.5 out of 5 Stars
Would Recommend

Great team but after they had our supporting documents, we heard nothing from them unless we called or it was time to set closing.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

UW showed empathy and understanding in a very different situation I had.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

2.5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Everyone that my wife and I worked with, especially Tim Overshine were great.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Cheryl was with me through this whole process. In the beginning we had so many problems and she reassured us it would all work out. What an amazing team we had the privilege of working with.

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

More Reviews

See all 430,519 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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