Loss/misplacement of submitted documents/several resubmissions necessary; Unclear about expectation for time to close(45 days) until well into process and contract completed with date prior to expected date led to multiple episodes of frustration and addendums to contract/ last minute contract issue after all papers signed at closing when documents had been reviewed MULTIPLE TIMES leading to a further delay of additional day, all this leading to additonal expense for food and lodging
The team was more than amazing
Very fast in completing the process, even realater never seen a VA loan so fast. On behalf of myself and realature, you will definitely be eecamended.
I believe the program is an excellent opportunity for active and retired military personnel regardless of my experience during the process with loan specialist.
Wonderful customer service, they were always available when needed and worked hard to answer any questions we had.
We experienced a difficult family settlement, but thru it all Veterans United, particularly Matt Colin assisted us in a most exceptional way.
Super easy to work with. Got prequalified quickly, never had any problems getting ahold of my loan specialist.
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Caring service
Top notch
I understand it was the holidays.I would have thought we could have close sooner. Seemed to ask for the same thing a couple times. But it is just an opinion of a first time home buyer full of excitement and anxiety.
We are highly recommended the team (Dan and Elaina's team for those who (veterans) search for home buyers and really thankful for veterans united home loans.
Third transaction with VU, extremely pleased with all experiences.
