The staff is friendly and helps you every step of the way
We had absolutely the best customer services. Garrett and Alison went above and beyond to make sure we stayed informed. To make the transaction has easy as possible. We moved during the holidays and they both made sure that we was out of pocket the least amount of money as possible. We felt very blessed.
always easy to communicate
Very professional,helpful, and informative
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Nick and Kathy were great to work with, very helpful, easy to talk with
From start to finish, everything was handled in a fast and professional manner.
I feel like the process could've gone a lot smoother and a lot of disappointment could've been avoided if things weren't missed early on or if information was given to us correctly. Michelle Dapkus was absolutely wonderful though with helping us get to the finish line. It's unfortunate that all the negative experiences really affected our opinion.
other than a lot of paperwork, very smooth system
This was my first home buying experience and it couldn't have been better! I received excellent service and support from Todd Keicher, my Loan Specialist, and Ben Lake, my Transaction Coordinator. They were friendly, professional and answered all of my questions- no matter how often I contacted them.
Very informative. The staff was very knowledgeable and the videos on the website helped a bunch also.