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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,921 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,921 unfiltered reviews

Starting on Page 12876 of 15,431. Return to Page 1

5 out of 5 Stars
headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars

I recommended Veterans United before I even finished closing on my own house! Very smooth process!

headshot image of Matt Bretz

Loan Officer: Matt Bretz

NMLS# 1281964

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Always so wonderful to work with. You do all the work!

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars

The team worked with me and always had my best interest in Mind.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars

Sarah Hicks was last minute on items requested the day before and day of closing and did not respond to a couple of my emails. The companies you recommend in my area need review. 3D inspection services delayed our closing by 2 weeks because they are inept and unreliable. The land survey was not $475 it was $900. The closing took 2 months when it should have taken about a month, this delay cost me $2600 on the closing.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

My Loan Agent was the greatest, he made this process very easy for me and My Wife, and we want to Thank him for all of his support.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars

Mr. Dan Davis and Ms. Elaine O'Neal did an outstanding job.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

Did great work and answered question when arose. if could not answer right then always got the answer with in the hour with an e-mail or phone call. very polite and willing to go beyond there call of duty to assist Veterans.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

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Check My Eligibility
5 out of 5 Stars

I was denied a loan after being pre approved and a week from closing by another lender. I called Veterans United and explained the situation and they were able to take my paperwork and get me in the position to close two weeks later. Highly recommend their services.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

I understand the home buying process can be studious and stressful, however the team assigned to my file was more than effective. I had a great loan officer( Mr. Chris Shoemaker) and a wonderful broker ( Mrs. Darlene Lutz). They made the process as smooth as possible and were on time with my closing date.

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars

Everything went really smooth on the Loan side of things. As a first time home buyer I was very well taken care of and stuff was explained to me every time I had an issue.

headshot image of Katelyn Cockrell

Loan Officer: Katelyn Cockrell

NMLS# 1122902

5 out of 5 Stars

Samantha Bowman did an outstanding job handling the details of our refinance. She was outstanding.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I was recommended to VU by my realtor.

headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars

Thank you

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars

From day one, I got to know the entire from emails and phone calls. Everyone responded quickly and answered all my questions.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Justin C.

Mike and his team took the time to always respond quickly to any questions we had and was always willing to give us advice that could help us throughout the home loan process.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Photo submission from Robert B.
headshot image of David Kling

Loan Officer: David Kling

NMLS# 1223549

5 out of 5 Stars
Photo submission from Richard M.

I am so glad I decided to go with Veterans United because I really don't think I would have had the same level of dedication and professionalism I had with you and your team. I truly want to thank you for everything you did for my wife and I during our home-buying process. I can tell you it was a bit stressful, but you were always there for us. Whether it was me calling you at night or on the weekends just to clarify things, you were always there! I cannot express to you how much that meant to me and how it eased my mind. Thanks to you, you gave us the opportunity to not only buy our dream house, but to be able to have my family grow and create memories in our new home.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Photo submission from Michael T.

Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

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Experience first-hand why 368,871 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
Photo submission from Matthew T.

Thank you all at Veterans United for the work you put into helping us get our home!! We love it! We have been letting our friends know about you. Our deepest thanks!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Maggie Elliott

Loan Officer: Maggie Elliott

NMLS# 1125747

5 out of 5 Stars

Taylor, Natalie, and Carlos went above and beyond for us!!!!!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4 out of 5 Stars

The number of loan Document updates seemed excessive, updates were being generated due to VA process requirements that didn't contain current information. Also, reasons for an update need to be more clearly stated to the borrower.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Leanna's team was outstanding to say the least!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

Very smooth and relatively stress free process. This is our second home purchase with Veterans United and will use them again in the future.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

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