Excellent speedy service
This was a VA loan so I expected a lot of paperwork, but my expectations were unfortunately exceeded.
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Everyone was fast and courteous in getting the job done.
The Title company was a total disaster and the Loan Officer should've recognized this sooner in the process. MCS was terrible the entire time.
All staff were very cordial and helpful, Celina Mowrey was exceedingly helpful and very attentive to keeping me informed of all steps along the way.
I was not happy with the communicating the process of the of the refi. I felt unsure of the next steps and the timing of the process at several times during the refi process. Particularly the loan consultant overseeing the process did not know and explain key dates and timelines that I asked in advance. She was to get back to me and I had to call back several times due to not getting timely call backs and updates.
This is the second time we have worked with the Veterans United team and they are outstanding at the job they do!
Everything went smooth, well informed of all paperwork. Great work.
Aaron, Mallory, and the entire staff that helped us, made the whole process of buying a home great!They were professional, super friendly, but most of all very informative on all the questions we asked. Always available when ever we called and took us step for step the during the transaction. I will now always refer Veterans United to all my fellow Veterans. Thanks You all so much!
Shane and Mark were very easy to dealWith and answers all questions we have quickly.
Excellent Customer Service and great communication at all times with the reps
