I appreciate the way Mr Robert Snead handled business with us.
Other than the slow "Home Appraisal" which Kevin R told me to expect I couldn't have asked for better service.
Had to be the worst experience ever. Always felt like we were being put up on the shelf. No matter how prompt we were with our paperwork, it felt like VUHL didn't share the same attitude for getting things done. Was really difficult to get any timelines or responses from anyone other than our loan specialist. Underwriting definitely ruined the experience. All I can say is that they are very unorganized and are not concerned with your situation.
Went above and beyond to help and educate us. They remembered that we are dealing with people and the ability to connect and help was very much so appreciated.
Spent 4Months going nowhere w/first rep and nothing done. Spent one week w-2nd rep and wraps it up.
Great experience!
I worked with Amanda & she was absolutely outstanding . Every question I had she answered in a timely manner . This is not our first time buying a home and she made the process extremely easy.
Got too many review notifications. I haven't even got to enjoy my house yet. I wish Igot them two weeks after I moved in. I don't need a reminder to review u every two days.
Everything were handled quickly with efficiency professional staff.
Nathan and Rachel were very helpful throughout the lending phase. As well as using the VU website in order to get the docs in and using docusign.
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Experience first-hand why 371,640 homeowners give us a perfect score!
I especially liked the email VAU Onilne tasks alert system. I was always made aware of the things I needed to take care of. Thank you again Veterans United. You have made a lifelong customer and VAU poster-boy of me.
Great experience. I would definitely recommend this company to my friends and family
Max and Karin were terrific. Always reliable and always taken time to answer our questions. They never went more than an hour before getting back to us on our questions. A great experience.
Excellent,,.....Quick..on top of their game every step of the way...
