Loan process took a long time because when it came to closing time I was required to come up with more documentation that I never went through with other loans.
Veteran's United has been, and will continue to be our home loan specialists. If you are looking for honest, friendly and convenient service, this is the business for you. Highly recommended. We look forward to working with them again in the future.
The level of professionalism displayed by my Veteran’s United team is unmatched. Hands down, this is the best home buying experience I’ve ever incurred.
Veteran's United is a friend to the veterans.
I have had nothing but success with this team! Wouldn't want any other team to help me!
Couldn’t have asked for a better team as a first time home buyer
Quick yet thorough, efficient and very knowledgeable and as a first time buyer that doesn’t know much at all
I have peraonally learned a lot
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Experience first-hand why 353,936 homeowners give us a perfect score!
The entire team is amazing. I would never work with another lender!!!
If you are a Veteran in need of a home loan the staff at VU will take great care of you. I couldn’t be happier with my decision to use them. From start to finish even from the early beginnings of improving my credit the team at Veterans United was there to help
I value VU as a lender and home buying/selling facilitator however, due to the numerous communcation failures and the unexpected issue with utilities resulting in flooding and water damage to our new home, this has been the worst home.buying experience for my family.
They helped us so much and are so caring. Definitely helped us go in the right direction and get stuff sorted out quickly and efficiently! Such a lovely group of people. Made the whole experience much more enjoyable than I know it could’ve been. They helped us have the best first home buying experience
This was an easy home buying process and I would use Veterans United again in the future if I needed to purchase another home.
The experience of having Veterans United for our mortgage company was the best choice we could have made. The site we used to complete documents was easy to use and I could download the ones I wanted at any time. The team answered any questions I had in a timely manner. Everyone was very up beat which made it much easier to communicate throughout. Thank you all. Clara and I wish everyone the best.
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I would recommend friends and family to consider VUHL as they shop rates
Overall excellent experience
Second purchase, great team.
Exceedingly patient, understanding, and helpful! Outstanding team! Thanks for everything.
I had a friend who purchased around the time I did with a traditional loan, no points, and we both got the same rate. I do think we could have done better on the rate given my circumstance. I feel a little ball and chained with escrow - property taxes, etc. - and having no control over it. It was my first time going through this process so many of the barriers I ran into were murky. I recognize time is of the essence in a process like this, I feel at times my lender team wasn’t on top of it, falling behind. Examples are receiving a timely response when needed, risk and benefits of decisions, the why’s around important processes. While I am a bit taken back by the whole process and this experience, all in all, I am comfortable with the purchase, grateful for John and his team putting me into a home. The website is clear and the interface is user friendly/ easy to navigate.
I had a fantastic experience working with Jeremy, Kaylyn, Sarah, and the rest of their team!
