All aspects of loan review were done in a timely manner and i am totally satisfied.
When working with professionals, I expect professional behavior and competency. This experience with your company lacked both, causing me unexpected costs, frustration, and extra expenses that I had to struggle to cover.
The process for obtaining a new contruction VA loan through veterans United was amazing asy and there were no issues to that held up the process. Steve kept informed on a routine basis throught the 7 month process.
Great customer service!
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Mason and Justin were so fantastic to work with. They were very patient and kept me informed every step of the way. I ended up with the house I wanted and couldn't have done it without their guidance.
Mr yoo went above and beyond to assist me when the realtor would not address the concerns I had with contingency agreement and getting the work done on the house. Mr yoo listen he explained the process and made sure I understood every aspect of purchasing my house. He emailed the realtor and got them to work my issue and assist me with my concerns. I would gladly recommend mr yoo to all my soldiers.
I am currently working with the seller to fix an issue with the power.
I am also trying to get a hold of brent with an issue with the back door missing a pane of glass which in my mind is a security issue and the inspector should have seen this.
I applaud your knowledge and efficient staff on all aspects of this loan process. Everyone was courteous and extremely knowledgeable of all the details needed to complete this loan.
I also thank you for connecting me with the most diligent and efficient realtor, Ashley Yonkers, I have ever had the pleasure of working with in finding the perfect house for my wife and I. She was in contact with me almost daily to search for a home and get it at the right price. Her knowledge of the VA loan process was extremely helpful too, ruling out HUD homes and making sure VU did their job. After the offer was accepted, she kept in close contact to check on the progress being made on the loan details to the closing day.
thank you all for an extremely easy process! I have already given your web address to 2 friends looking to purchase homes.
I would highly recommend Joe Choi and Veterns United to all our friends and family.. Joe was amazing!
John Sullivan and Gary Browning from Re/Max (recommended by Veterans United Real Estate as a local broker) made the entire process so simple. Having heard all the 'horror' stories about purchasing a home from friends and co-workers, I had set myself up for a race of hurdles. John and Gary, acting as a team on my behalf, took all the 'scary stuff' out of the whole process. Their positive attitude and willingness to think outside of the box when things seemed to be going rough saved my sanity and made continuing on with the process a 'no brainer'. I can't thank them enough. I hope these words will give them the recognition they both so richly deserve.