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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,037

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,037 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

When we embarked on this journey, my dad knew what he wanted and where he wanted to go, but as an older gentleman who's been recently widowed, he wasn't sure how to move forward. My mom had always handled their financial matters, and now that she's gone, it's been up to me to make sure my dad has everything he needs. I've never navigated the homebuying process before, so it was crucial to have a great team beside us to help guide us through. We couldn't have done it without the VU team, and we are so grateful!

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Everything went well. Thankful that the team went above and beyond for me really appreciated it.

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

I will definitely be a returning customer. I've had an exceptional and stress free home buying experience.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

Veterans United made homebuying a dream! We prepared for a long battle finding our home but the process was quicker and easier than we ever imagined!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

I will definitely be using veterans united. They are just way more experience with VA loans than others bank in my opinion.

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

4.5 out of 5 Stars
Would Recommend

Will fill in later, Moving now

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Jeffery kueker was awesome. Jeff helped run numbers for me so I can stay in a general monthly rate. Jeff cleared up a lot of questions on my part with my first home buying experience. Jeff also gave me some sources I can look into on my own time which was helpful. Thanks for the work Jeff.

headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Appraisal and Underwriting were quick and transparent. I will always use VU because they employ excellent people that put the veteran or service member first.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

Our home buying experience with Veterans United has been and even post-closing continues to be exceptional! The Veterans United team were there with us every step of the way and very responsive in guiding/supporting/engaging us through all planing that went into making home ownership possible. I appreciate all that the Veterans United team does for veterans and personally thank you so very much for the great home buying experience!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

4 out of 5 Stars
Would Recommend

It would have been beneficial for the team to communicate more effectively with me and in a timely manner as the closing date neared. I believe it would have been most helpful to require more substantial proof of eligibility early on in the home buying process since my situation was unique. Overall, I had a great experience.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

I cannot speak highly enough of the team at Veterans United. They made the home buying process simple and seamless from the very beginning. My team truly made me feel like a valued customer and like I was the priority for them. I was always able to contact them directly when I needed to and they always communicated with me about updates and milestones. My team truly went above and beyond. Thank you!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

1 out of 5 Stars

Response from Veterans United

Michael,

If you're willing to go into a little more detail, our Client Advocates are available to listen and help if we can. You can reach us anytime. We're always in your corner, even after closing.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Mary, Jake, and Vickie were the best. They helped me through every step of the process, and I couldn't be more grateful.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend

They were very flexible with us and helped us out so much throughout the process. Very personable, made sure we got what we needed and had several recommendations for typical things house owners usually need.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Justin was awesome!

headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend

See all of the above! My wife and I are super happy with the service provided, from start to finish!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

Very easy and smooth hone buy

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

4 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

More Reviews

See all 401,037 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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