Outstanding support and service. Phillip Kast and Anna were exceptional throughout the entire process.
We truly appreciate all the support Phillip and the team provided along the way. The process definitely had its moments, but everything came together in the end, and we’re grateful for the effort everyone put in to help us get across the finish line.To God be the glory!Jim & Gigi Hampton
Seth was an amazing Loan Officer. Highly recommend working with him!
Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
Very detailed.
I highly recommend Travis Ward and his team, Travis was there for me and my wife any time we had any questions, with his help the refinancing want very smooth and fast. I truly respect Travis and all the help that he gave us in the closing of our refinancing.
The refinance was about as "fire and forget" as can be.
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The team made this an easy, fast process while making us feel valued.
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
Excellent
the only comment I have is ask if they have a well? Y'all did a great job and I do appreciate it
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Overall experience with Veterans United was awesome! Team really helped make this a smooth process for a first time home buyer.
Working with Rob was easy in 2020 to purchase our home and again to do a refinance in 2026 to use some equity to do multiple things. The process was fast. Questions were answered promptly. Rob even called to go over what our financial goal was prior to starting the process. That is top notch customer service.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Super helpful and the text messages helped out a lot especially with me being at work and hardly ever able to answer. Just a huge help.
