I would recommend anybody I know to this wonderful company. Tansee was nothing but excellent and always was there for any questions I had.
Working with Veterans United Home Loans was a fantastic experience from start to finish. The team made the entire process smooth, straightforward, and stress-free. They truly understand the unique needs of veterans and provide exceptional support every step of the way. I highly recommend them to any fellow veterans or military families looking to buy a home! A special shout-out to Deborah Green! Thank you
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Haley Denney, Nichole, and Tyler were the absolute best!!
Never met so thorough, dedicated, compassionate, people who have so thoughtful ideas and concerns, thank you, you guys really outdid yourselves
Levi price was great kept me informed every step of the way
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It was a great experience and we would do it again in the future. Jodi and Neisha were very diligent in answering questions and completing the process.
Hanna and Maddison were awesome to work with. They helped guid me through the home buying process, and took a tremendous amount of stress off me. I would definitely recommend veterans united
Austin was amazing. Everyone I worked with on this end was awesome. As a rookie homebuyer they did everything to help me and were great to work with 10/10 would do it again.
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
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Aaron and his team were very attentive and answered all my questions in detail. I took time to decide whether to refinance with VU or switch. Hands down it was the customer service that brought me to my conclusion and stay with VU. Also they are realistic and will be honest with your affairs. That means a lot in today’s market and environment.
Jeff and his team has been outstanding since the very first call. I never felt lost in the process as far as financing was concerned. Jeff was very proactive in tackling any issues and got me to the closing table more smoother then an apartment rental can lease. Yes I recommend because VA United is taking care of veterans.
Thank you so much for your determination to make my dream come true !
Excellent level of professionalism, great team of dedicated hard working individuals willing on to help Veterans.
My experience rating with Veterans United is all because of my Loan Officer, Drew Tillman. He went above and beyond, supporting me throughout the entire process home buying process, educating me, and ensuring all deadlines were met, even inconveniently, on a holiday weekend. Drew really made this first-time home-buying experience feel simple and took the guesswork out of the things I did not fully understand. Big thanks go out to him and his team!
I had an excellent experience with Veterans United Home Loans. From beginning to end, the team was professional, responsive, patient, and genuinely committed to helping me successfully navigate the home-buying process.
Let me highlight that I was 'just looking' and filled out the online application not thing that within minutes the amazing Zachery Nelson would be calling. He was so friendly, professional, and welcoming, that instead of saying “I’m just looking” I stayed on the phone with him and explained my situation. I was immediately pre-approved and next thing I know, I had a realtor, a dashboard page on your website, and an entire team of Veterans United professionals to help me navigate the home buying process, up to and including utilities connection and contact information, home alarm system, law service, home decor, city and county information - even garbage pick-up. Who does that????? these human touch services are truly unheard of. Truth be told, between June 22nd and August 10th the team at Veterans United basically carried me to help me through this process to the finish line. It was absolutely amazing.
There were several moving parts and a few challenges along the way, but I always felt that the team was working with me rather than simply processing a loan. Questions were answered promptly, concerns were taken seriously, and when an issue arose, they worked to find a solution and keep the process moving toward closing, with a smile on their face, although I was not looking at them, I could feel it in their warm and encouraging emails.
As a veteran, I especially appreciated being treated with respect and understanding throughout the process. Purchasing a home is a major financial and personal decision and having knowledgeable people guiding you through it makes an enormous difference.
I am very grateful to the Veterans United team for helping me reach the finish line and become the proud owner of my new home. I would absolutely recommend Veterans United to other veterans and military families looking for a lender that understands the VA home loan process and truly cares about its customers.
One last thing before I close. The team connected me with Malachi Gaddis, a local real estate agent who was truly phenomenal. I am so very happy to have made that ‘just checking’ inquiry because it began a short and happy journey from beginning to end. Thank you for the home welcome gift to each and everyone of these amazing team members led by Zach: Britney George, Tre Manuel, Greg Wiele, Sami Lick, and Malachi Gaddis and everyone at Veteran's United. Please extend my warmest and most sincere regards.
