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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,477 reviews
753 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,477 unfiltered reviews

Starting on Page 14 of 15,316. Return to Page 1

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Everyone on the team made this seamless from the first phone call with Steve to closing with Sarah. The realtor in your network Tiffiney was wonderful to work with. The online portal kept paperwork on track and very easy to keep up with. Rates were competitive and everything went as great as possible.

headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars

We couldn’t be more pleased with the service we received!! Derek and Tori went avice and beyond and made the process seem like a piece of cake! They’re the best! Thanks a million!!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Scott and the VU team once again did a phenomenal job. This is my 4th mortgage with them and they have performed exceptionally every time. Organized, proactive, great communication. They made every effort to keep my business, as well, despite competitive offers. 100% satisfied with the service I received.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

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5 out of 5 Stars

Very smooth process

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars

Matt is the best. We have purchased our second home with his help and the whole process and team has been amazing!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Excellent job. Helped and kept me informed the whole way.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

They did Great! Answered all of my questions and had great response times!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4.5 out of 5 Stars

They were with me during the whole process. Never felt like they were not 100% commited to my process

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Incredible experience with Daren and his loan team.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

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Experience first-hand why 365,919 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Joel and Chris are great they follow through, from start to finish!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

We couldn't have asked for a better team! I was truly amazed by how stress free of a process they made it for us as first time homebuyers! They took the time to explain each step, and always answered our questions right away! We are forever grateful to our team in helping us achieve our dream of home ownership!

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Chase and Travis were excellent. Very thorough and explained things very well. I appreciate everything.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

You did a great job getting me qualified

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

Well where do I start? All I can say is that there is not enough good words to say how much I appreciate veterans United! Especially Whitney r. Brown! And all of her team. So many names that I can't recognize them all! But they know who they are! They have been with me since the get-go! Way over a year ago when I was just trying to find a place from Maryland to Kentucky and Whitney and her team, I know there's Beth. Oh God, so many others! It's like they treat you like their own family! Not only have they helped me with getting a home and even getting refinanced. It's like they treat me like I'm the only person they have to deal with, which I know they have a lot more veterans they're helping also I could go on and on praising them! I need to send a picture but what he wants of me in front of my home along with the nice gift they gave me. Whitney knows what it is. I would recommend veterans United to every veteran who is trying to get a home for either of themselves or themselves and their family. They will never quit trying to help you. You don't find that much these days. Talk about old school hospitality because that's what they are! To everyone at veterans United, myself and my family love you all! From a US Marine corps veteran. Semper Fi! 🫡🇺🇸

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

The team is extremely supportive, friendly; professional, and goes out of their way for you.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

This is my 2nd time using Veterans United and both times their team was absolutely great.Always there when I had questions and made everything so clear and easy.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

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