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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,691

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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0.5 out of 5 Stars

The loan officer was the hardest to work with. He was unprofessional, and very inpatient. I won't ever recommend Veterans United

Response from Veterans United

Vicki,

I’m really sorry to see this. Client Advocate is and will continue to be here to support you. If you’d like to discuss how things went the rest of the way through closing, please reach back out and we’ll be ready to listen. We’re here to make this better if and however we can. Thank you again for taking the time to share and we hope to talk with you soon.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

5 out of 5 Stars
Would Recommend

I just want to say, WOW. I really thought that home buying was supposed to be a drawn out, complicated process. But here we are. Thanks to Brie, Connor l, Al, and Ashley, as well as Katelyn. The whole experience was smooth and painless.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Jason Brandau

Loan Officer: Jason Brandau

NMLS# 1999585

5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Thaddeus Kimbell

Loan Officer: Thaddeus Kimbell

NMLS# 1804289

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loved everyone involved in my home buying process. Couldn't imagine an easier time for a first time buyer. Thankyou all once again!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

This is my third time using Jeff and his loan team. They are a fantastic team that works very efficient. Keep up the great work helping Veterans!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Let me start by saying that the first though of buying a home is scary. Not the buying, but the process of redundant paperwork and personal scrutiny of personal information, credit and so forth. After the very first call with Jon Ouk, our loan officer he calmed my nerves down and made me comfortable. From then on, it was smooth sailing. The whole process made me felt very comfortable as the loan team provided guidance the whole way. Communication was spot on. I'm very thankful to work with Veteran's United because they have a tailored service just for me. We got our dream home and it's still sinking how real it is. I cannot thank Veteran's United, Jon Ouk, and the rest of the team enough because they were all so awesome. I would recommend them anytime and their service is 20 out of 10! Thank you Veteran's United

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Thank you for y’all’s hard work helping me with purchasing this lovely ❤️ home 🏡 !

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

4.5 out of 5 Stars
Would Recommend
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend

Over all everyone Mike, Beth, and Lauren made this transition as smooth as possible and any time I called they were always there to make sure my questions were answered. Thank you !

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

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5 out of 5 Stars
Would Recommend

My entire Veteran United team was amazing! Everyone worked quickly and had excellent communication throughout my entire home buying process. I can’t thank them enough for all their hard work over these last few months

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

The best decision we made was contacting Veteran's United! Each step of the process was extremely smooth. They are the most professional. dedicated and trustworthy team of professionals, that my husband and I have worked with. I could not be more pleased with the services we received. We would recommend them to everyone!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Joseph Schaefer

Loan Officer: Joseph Schaefer

NMLS# 2357272

5 out of 5 Stars
Would Recommend

Sydney and Chad are absolute perfections! We are so grateful for the opportunity to work with her, again! Very easy to work with, answered and returned calls and emails promptly. I was impressed with the quality of care we experienced throughout the whole process. Thank you!!!! Can't say enough about Nick! He is definitely the icing on the cake! Made this process so much easier for our family. We were able to connect with vendors that help aid this process. Always available and very responsive! We are very impressed!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Veterans United was nothing but great to us! Buying your first home can be overwhelming at times but the team at Veterans United really went above and beyond for us. I was so impressed with how smooth the process was for us and I loved them so much my older brother is buying a home through them! Thank you Veterans United you guys are incredible!

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

More Reviews

See all 383,691 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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