The entire process (from initial application to closing) was phenomenal. The staff were all professional, provided background/learning material along each step of the process, and were ALWAYS AVAILABLE to answer questions and explain anything/everything.
Very professional
I am extremely satisfied with my experience with Veterans United. The entire team helped me feel more like family instead of a client.
it was very somooth and comfortable and i do appreciate it .
VU was generally very helpful and accommodating as I went though the home purchase process. They were even willing to step in an make things right when a very negative situation occurred. While I am grateful that the financial situation that I was placed in was rectified via debt settlement, the end result of not having an expected several thousand dollars of cash in hand as expected placed my home improvement plans on an indefinite hold till I can work out other means of financing them. This was an extremely disappointing part of the home purchase process for me. It's mind-boggling that this situation wasn't rectified until the very last minute, which almost caused a break in contract due to our inability to close on time.
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Keep up all the good work that you do for veterans
Everyone on the team was great and really worked hard at keeping the process smooth and easy. Really looked out for me and appreciated that, Thank you
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John Parker and his staff walked us through the VA loan process making it easy from start to finish. His communication with us was impeccable and we always knew where we were in thr process without having to ask. As well, Beau Reiske was most helpful by communicating with us about the loan closing process.We are grateful to them and would recommend VA United to anyone interested in a VA loan.
It was long road but everything went the best it could
Erin was amazing. Not sure how else I would out it. Always happy and dealt with the inevitable problems that occur with the utmost professionalism.
I would but I would give a strong warning as to the organization of the whole process.
