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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,275

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,275 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Thanks to Kayla and the VU team for an amazing experience. It was a stress-free experience thanks to their knowledge. We will definitely spread the word.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

From the time I called to the time we closed, Kimberly and her team were with us every step of the way! Answered any question we had quickly! Wonderful experience!!! BZ to you and your team!

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

Thanks to you all once again. God Bless you all. We are so happy to have a bigger home with enough room for our family..

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
Would Recommend
headshot image of Chance Koch

Loan Officer: Chance Koch

NMLS# 1907604

5 out of 5 Stars
Would Recommend
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

4 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

2 out of 5 Stars

Over all, their miscommunication and lie cost me money and time but the deal got done. Mystle is pretty solid but as a team I wouldn’t not recommend real estate agent is great. Title company took care of me at the end and the lady was nice.The lie was not acceptable at all.

Response from Veterans United

Thank you for this information Carl. A member of our Client Advocate Team has reached out for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Team work is essential and we have established means to prevent experiences like yours, therefore it would be helpful to learn what may have caused you to feel this way.

5 out of 5 Stars
Would Recommend

Thanks to everyone for all of their support

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

The Veterans United Team was absolutely incredible. originally, I spoke with a Veterans United team member to discuss what I needed to work on in order to buy a home in the next few years. I had no idea that the V.U. team would have my family in our forever home just 47 days later. We can't recommend Veterans United enough. Patty Delaney-King and Lucas Hassemer were understanding and encouraging. They wasted no time in getting us connected to the rest of the team. The real estate agent who they paired us with was such a blessing. He guided us, above and beyond what we expected from him. And finally, Mallory Fuller, who I personally called multiple times per week, was the greatest asset. Her guidance, encouragement, personable nature, and her care to make sure that we knew she truly cared about our family on a personal level made the home buying process practically effortless. We looked forward to every call and email that we received from Mallory, because every conversation felt one step closer to our dreams coming true. I've heard people tell me all about how stressful home-buying is, and I know that they must not have worked with the Veterans United team, because they made buying our home too easy. I am already recommending Veterans United to friends and family, like my little sister and her fianc

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Quick and easy, would recommend if your looking to buy a house with Veterans United!!!!

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Would Recommend

10/10 would recommend to family and friends. These people genuinely care and made my first home buying experience amazing

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4 out of 5 Stars
Would Recommend
headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

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5 out of 5 Stars
Would Recommend
headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

4.5 out of 5 Stars
Would Recommend

It was unknown whether I would need my own homeowners insurance or if it was included in with the HOA fees until the day I closed. I had to cancel the policy I signed up for.

headshot image of Britt Blaesing

Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
Would Recommend

United services was Top Notch
Very happy with my whole process. Noone was negative and always answered my questions without hesitation.
Thank you

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

4.5 out of 5 Stars
Would Recommend

This home buying experience, had a lot of twists and turns. But from the realtor all the way to the end of the process and getting the deed recorded, it was an experience I hadn’t had ever, I wish I had used veterans united years ago!! On a scale of 1-10 they all are 20’s

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Brad’s team was very helpful. Abbey’s assistance and the to-do list made the entire process easy. Once again, Thank you for all your help.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

An absolute unit! Formidable team, ready to go toe-to-toe with any other lending service to make sure their clients knew why choosing Veterans United was the best choice. Out of all three lenders we were in between, there is no doubt in our minds we would have been lost had we chosen anyone else.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

More Reviews

See all 424,275 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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