As stressful as the process is they try and make it as palatable as possible and they do a fantastic job and keep you informed thoughout the process. If you call and they can't talk atm they will call back in timely fashion. Emails are even quicker, i appreciate them and their work to get me into my home in an unsavory market.
Love the App. Appreciated all the points of contact but I did feel that occasionally no one talked to each other within the company so there was a ton of repeating information ect. But overall easy and happy with results.
Sam, Kari, & Justine are excellent people, nice and fantastic to work with, (you really felt that they went that extra mile for you).
So excited for our next chapter- thank you to Veterans United. We will always be thankful for your kindness and professionalism.
I couldn't if had a better team to work with throughout the process. Simply outstanding.
Communication and explaining the stuff a little more would have been beneficial. Over did well with the process
It was good that we when with the VA.
I was so surprised that within 30 minutes on a Sunday morning I had pre approval for a home loan and I could present it to the seller that same morning when I viewed the house. This was very impressive. Well done Nick. Much appreciated.
Although there were several hiccups that were rare and slowed the process at certain points the team helped me every step of the way, answered my questions and concerns and I am so grateful for their help.
Another great home buying experience through Veterans United Home Loans!
Great Job!
Couldn’t be happier with the outcome! The team that worked with me made buying a home so simple where before I thought it was going to be impossibly difficult. As a first time homebuyer never once felt rushed or I couldn’t ask questions if needed. All around a good experience and would recommend this service for anyone looking to purchase a home.
The constant miscommunication from the internal teams at VU is extremely poor. There were multiple times I had a conversation with one and a completely different message was passed along leading to extreme frustration. The underwriting team especially.
Response from Veterans United
Christopher, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.
The team was wonderful. Very friendly & was so much help along the way. It made my dream come true. I'm sitting in my new home, amongst the boxes & I am loving it. Thanks to Mary, Jeff & Parker for all their help.
Thanks to Veterans United for helping me purchase my dream home.
