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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,873

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

There was never any doubt, from the beginning to the end, that we were in the best of hands with Danny’s team. Regardless of location, from family travel during holidays to easy workday hassles, communication and transparency were always uppermost in their mindsYou hear nightmare stories, for first time home buyers, of house horrible the process can go. My wife and I had many worries, but the Veterans United Team put everything in an easy to manage perspective. My job was simple, provide what was needed, which was not a lot. But every step of the way, Danny and his team made sure we knew EXACTLY what was happening and why.On top of it all, the personalization with our service, the little added details to make the whole home buying process feel like you’re genuinely building your life around that final piece of stability made it much more rewarding. Personalized gifts, embroidered decor with our family name… you’re not just a customer, you’re part of the Veterans United family.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Hands down the best home buying experience I could have asked for. My team was a great help with every single detail. They ensured that everyone was on the same page and communication was clear and heard by everyone. Very grateful for veterans united!

headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Veterans United is a great VA option for anyone who is looking to buy a home. Everyone there are professionals and are always there to help you with anything you need.

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

My team and all the staff that helped me through the process or absolutely great! I can honestly say that I would recommend veterans United and the team that I had!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend

We've heard the stories of how stressful the home buying process can be. But Veterans United made it stress free. Everything was transparent. From the initial approval to closing, there were never any worries. They let us know immediately if they needed anything from us and kept us informed on all timelines. There was never any shadiness or trying to maneuver around something and we appreciate that. We couldn't imagine having used anyone else. Thank you guys so much!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

We love our new home. We couldn't have done it without you guys. Thank you so very much.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4.5 out of 5 Stars
Would Recommend
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Would Recommend

Veterans United is first class when it comes home loans or refinancing your current mortgage. It can be an overwhelming process with all the documents needed and deadlines, but they make it so easy. They are always ready to answer any question you have. I appreciate that my husband served and we have the opportunity to work with VU! Kudos to my favorite team, Shane Martins :)Cy and Bonnie Linstedt

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

My loan officer, Kimberly Hauptmann, is highly professional, patient, and responsive. Kim was always looking out for my best interest during this process which can be overwhelming. She made the process very smooth and straight forward. When I had questions, she was quickly responsive and was available any time I needed her. I would not have been able to go through this process without Kim. I highly recommend requesting Kim to be your loan officer if you can choose. Kim is so personable, and her customer service is the BEST I have ever experienced. For example, in the beginning one of the first things we talked about was that I have a puppy and talked about how I wanted to get something specific for her. About a month into working together I received a big box in the mail of ALL the products that I spoke to her about for my puppy. I was shocked of the attention to detail and kindness I received from her. She went WELL out of her way for me, and I cannot say enough great things about my experience working with her. Kim is very caring and made sure this was as easy as possible for me.

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend
headshot image of William Spann

Loan Officer: William Spann

NMLS# 2220257

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend

VU was awesome this was by far the smoothest home purchase I have made.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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4 out of 5 Stars
Would Recommend

The team was great. They were always willing to help and provide great information. We had a few misunderstandings along the way, that’s the only reason for not giving the team a 10. Thank you again for the help.

headshot image of Alex Canote

Loan Officer: Alex Canote

NMLS# 2119708

5 out of 5 Stars
Would Recommend

Cindy was an absolute BLESSING to work with! She really went above and beyond, communication with Cindy was incredible. I can’t thank her enough for making my first time home buying experience a great one. I also LOVE the custom door mat I received.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

We are so thankful that we had Amanda Amann, Barbara Jaegar, and their fantastic teams to guide us through the home buying process! They were honest, quick to respond, and always, always kind when we reached out with a million questions. In a time when things are very stressful, they made the process as stress-free as possible. We are so thankful for everything!

headshot image of Amanda Amann

Loan Officer: Amanda Amann

NMLS# 2341601

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

This being our second time using VA Home Loans, Anne Kuster and especially her team FAR exceeded our expectations for this process. Their efforts and care for my family have already locked me in as a returning customer for our next home loan in the future!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I will only use Veteran's United for any home purchases, refinancing or as a reference to other military members in need of help.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I am so glad we chose to go with veterans united. The whole process went smoothly and very quickly.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Home buying experience was painless and very smooth. I will personally use Veterans United again and again and I will also recommend Veterans United to anyone.

headshot image of Solibel H. Ramos

Senior Loan Officer: Solibel H. Ramos

NMLS# 110667

More Reviews

See all 383,873 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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