They always had you informed on what was going on with package.
Only the closing process was bumpy but to my knowledge that was on the part of an appraiser and investor, not the lending company.
I am new to VA loans having survived 73 years of life without one. It is hard to give a balanced evaluation therefore. The greatest problem I had was redundancy of records requests. The same items would be requested 3 and 4 times. Re-filings were con
Missed our scheduled close date by over 5 days due to slow action and not working with us on issues.
I met some of the most helpful people, and it was a great experience working with Matthew Poppa
Outstanding service
We had the most outstanding service & support from Veterans United loan staff. They were all very professional and extremely efficient in the process. Thanks Will & Lauren for all your hard work. We love our new home!
Rick and his team was great to work with they made the experience if buying a home wonderful. I am so glad to have such a dedicated team to help me with everything.
The people at veterans United were not Only professional but they were there when I need them
Trevor (my loan officer) was informative and very helpful every step of the way. Loved it
Whenever I had any questions or concerns about anything having to do with the loan I would always get a quick response (usually within a half hour) regardless of what time it was.
THE LEVEL OF EXPERTISE AND PROFESSIONALISM IS OUTSTANDING. THANK YOU FOR HELPING US MOVE FROM COACH TO FIRST CLASS. WE WILL ALWAYS REMEMBER YOU IN OUR PRAYERS.THANK YOU
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Gus Branda and Shawna summerford were an outstanding team to get us through the entire process. It was daily communication and they always got what was needed done extremely fast. They are very good at their job.
We felt that we should have heard more about what to expect for closing costs and what we would have to pay out of pocket the day of closing. Sometimes the communication was frustrating with no answer to phone calls. Email was more reliable which sho
Mr Timmerman was always there for me
