Ashley Cook and Kendra Ford were absolutely SUPERB!!! They made our experience smooth and worry free!
I approached Veterans United questioning their ability to compete with the options and rates of the "big bank" lenders. I now question the big banks' ability to compete with any facet of the specialized, individual service I received from my Veterans United team. They know their business and live in the area, approaching your loan with the perspective of a future neighbor. The process was a continuous conversation in which they actively participated, and I learned to assume that they were available. They have converted the laborious paperwork process into easily managed electronic media. Their flexibility and personal management made closing a breeze.
I have already recommended VU. Krystal Palmer was outstanding to work with.
Communication was consistent and always informative. Many aspects of the process were unfamiliar to me and at times a bit overwhelming. VUHL consistently kept me in the loop and informed.
Dan and Elaina were great. They were patient with me when needed; They were able to answer and explain any questions I had; and they were super supportive. I am a first time home buyer and the two of them made it as comfortable as possible.
Easy process
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They were very nice and helpful through my process. This is the first house I've bought so I had a lot of questions, but Ben and Lauren always answered the phone and was very knowledgeable about everything I asked
The entire experience from start to finish was a very easy and seamless process. We had heard other veterans that used different lenders that didn't have such an easy time. We are very thankful for VU.
Veterans United did a very professional job by using the internet made it possible for me to process my papers and complete my loan in a timely manner. The no money down with 100% financing and very reasonable closing cost is a God sent that my wife and I really appreciated.
Amanda and team was very responsive and helpful
Simple process and had no issues whatsoever
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