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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,631

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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2
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Showing all 426,631 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend

Moya Brown and her team was very easy to work with. I thoroughly enjoyed the buying experience with them. They made it so easy and smooth every step of the way. I would highly recommend Veterans United and Team Moya Brown to any veteran looking to purchase or refinance.
SF.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend

Joel Smith, Sarah Sullivan, and Sarah O’Brien were all exceptional to work with! They kept me updated throughout the process and answered any questions in better than a timely manner.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Really thankful for the team I was lucky to have through Veterans United. The process required great teamwork and that is exactly what I got. We worked through every step building my knowledge and confidence in home buying with each completed step. Thank you very much to everyone who helped me along the way.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Veterans United provided an excellent experience helping us purchase our home. We are happy and proud to have our loan with such a reputable lender. Thank you very much.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Veteran's United took the stress and worry out of my purchase. Their team was knowledgeable and obviously very experienced. As far as I am concerned, it was a seamless purchase; from start to finish. I was impressed from the very first time that I spoke with Ross, and I was continually impressed throughout the transaction with the level of professionalism and care exhibited by Ross and his team. I can't say thank you enough!!!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Had an amazing experience with Chris, Shan and the rest of the team. It was a process I would never do it with anyone. All of them communicated in a timely manner. Grateful to each one of you who made it happen.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Appreciate all of their hard work. Very professional staff and knowledgeable.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Lots of help and got me to better understand how it all works and what I can afford.

headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend
headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

5 out of 5 Stars
Would Recommend

" IF YOU'RE WONDERING ABOUT WHICH COMPANY TO CHOOSE, TOWARDS YOUR JOURNEY, AND ADVENTURE, FOR YOUR HOME, YOU WON'T CHOOSE WRONG, WITH VETERANS UNITED HOME LOANS "

headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Honestly, I can’t formulate the words needed to express the gratitude I have for Veterans United. Derek, Nate and Allie have walked through the fire with me twice. I am now a proud Veteran Home owner of two houses thanks to the team at VU. I can’t even imagine going anywhere else. I thank you all from the bottom of my heart. And I will continue to spread positive words about this company and team. If I could leave a tip I would but I have another mortgage to pay for hope you understand lol. Seriously thank you all and I hope every veteran gets the opportunity and have the same experience I have had, it is just amazing. Thank You once again.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Thank you all sincercely. We have a home thanks to your dedication and persistence.

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend

Very amazing service. Helped my family through buying our first house and made us feel comfortable throughout the process.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

My team was the all star team. Everyone was there when I needed them no matter what time or day of the week. Awesome awesome awesome.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

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5 out of 5 Stars
Would Recommend

I encourage all veterans to use Veterans United Mortgage for their home buying needs.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

3 out of 5 Stars
Would Recommend

The process was a nightmare with the underwriting department asking back and forth for information, such as from mason job, we had to go back twice for a letter. The week of closing you asked for my payment arrangement with IRS, which should have been requested when I did the amendment to change my name on my tax return. I started feeling that I was being discriminated by the underwriting department. This is a very tedious process as a realtor I know that every file is different but you should have been doing this long enough to know what you need on a file and not wait the week of closing to be still wanting paperwork. This process with your company had me stress to the LIMIT.Michelle did an AWESOME job coming back and keeping me updated and explaining Where we were in the process. I would love to send my clients to do business with her but pray that my clients don't fall into the hands of whoever was my underwriter was as Veterans United.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

Will recommend any Vent that this the way to go! Thanks for all of your help!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

4.5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

5 out of 5 Stars
Would Recommend
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
Would Recommend

Pretty easy process. My team was responsive and knowledgeable, they even handled the hiccups (that were out of their control) in a timely manner. The dashboard made the experience much easier and faster. When it was closing time, there were only a few documents to sign and it took less than 30 minutes to close. Thank you Veterans United for making the home buying process as stress free as possible!

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

I would like to give a big shout out to my team, Aaron, Marty, Justin and Jourdan! they were really great to work with and so helpful with everything I needed in this stressful but exciting journey. I really appreciate everything they’ve done and would recommend them to everyone!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

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See all 426,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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