We are first time home buyers. VU made the process seem too easy at times. We tried getting information and starting with other well know financial establishments but they made it difficult, not returning calls and losing paperwork. I highly recom
Allison Basnett was extremely helpful and basically held my hand throughout the process. She was professional, thorough and patient with me as she explained things and assisted me in obtaining whatever I needed to have.
I rated my overall experience a 9, but that is more a reflection on the industry than VU. In my opinion, mortgage loan industry best practice should stress to prospective borrowers how the underwriting process works in the case of manual underwrites,
I had a special case waiting for copy of my tax returns ,they people were helpful getting me closed. Thanks Matt and Kayla
Actually, we have already recommended VU! We've even specifically recommended Ms Heather Damer twice already- she is so great! We are first time homebuyers and she went out of her way to explain things as well as be reachable and quick to respond. Sh
Excellent
The experience was seamless. Everyone was professional and responsive.
They took quite some time in ordering appraisal, appraiser going out to house and finally getting around to turning appraisal in so we could close (late)
I was extremely impressed with my home loan representatives Harris Giger,and Lisa Watkins . I was never left standing in the rain or not knowing what to do or what was next. I couldnt have asked for a better first home buying experience.
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Morgan and Xander were a pleasure to work with. Every questioned was answered in a timely manner and our first home buying experience went smooth working with Veterans United. Thank you guys.
For buying my first house, Lauren S. and Collin G. Made it a piece of cake!
Tony and Candy were great. My realtor said she will recommend all vets to them
First and foremost I want thank morning for being so caring and attentive,
The whole process was painless. The loan process and my loan officer and team were great. The entire team didn't miss a beat. Great Job.
Everybody at Veterans United was so professional and friendly I couldnt believe how GREAT everyone was. It was the best mortgage experience ever.
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They were very helpful and prompt.
I cannot believe how seamless the entire process was from start to finish! Hats off to Ryan Griggs and crew at Veterans United!
My wife and I had a wonderful experience with Veterans United. We may of seemed hard to work with but VU staff Scott and Allie were always professional and timely. This was a far better buying experience because of them. Thanks guys and gals!
