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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,185 reviews
779 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,185 unfiltered reviews

Starting on Page 13709 of 15,440. Return to Page 1

0.5 out of 5 Stars

worst loan experience ever. I have had 10 prior home loans, this by far, was the worst.

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars

Kody Gilbow is superb and and is a professional in his job .

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Bill Musick worked extremely hard to close our loan in a timely manner, and he even went above and beyond his duties as a loan specialist to secure homeowner's insurance for us. This a task that we were unable to accomplish ourselves.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

I really love how dedicated Kim Percy was to the process of making things simple and easy to understand doing this house buying process from the very first phone call.. I felt a sense of accomplishment from beginning to the end

headshot image of Kimberly Pearcy

Loan Officer: Kimberly Pearcy

NMLS# 1374293

5 out of 5 Stars

Christopher helped me through the whole process and Ryan was also outstanding , I would recommend them to anyone , knowing they would be taken care of!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Clint did an amazing job

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Ryan Griggs

Loan Officer: Ryan Griggs

NMLS# 995914

5 out of 5 Stars

A most pleasant and rewarding experience. Helpful,knowledgeable, professional and courteous staff. JoiChoi and Jenn Pahde are great

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

5 out of 5 Stars

Mr. Bill Musick & Ms. Alycea were a wonderful team for my wife & I. They handled everything expeditiously & wonderfully. This was a very smooth home purchase thanks to Veterans United.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

0.5 out of 5 Stars

don't know your ass from a hole in the ground

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars

I had never used my VA Loan Benefits in my 27 years of military service and VU made it so easy...Thank You!

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

4.5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars

Eric Wessel was so understanding and helpful he was absolutely on top of his job.

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Everyone on the team was amazing!!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars

Very professional and knowledgeable quick responses to question that arise.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

4.5 out of 5 Stars
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars

The two lending agents that worked with me were absolutely amazing. I had a lot of problems with the seller and they did there absolute best to help me through the process.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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5 out of 5 Stars

I appreciate the fact that VU staff walked me through the whole process from giving me opportunities to improve my credit ratings to providing detailed guidelines to expedite the loan process.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

4.5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Excellent service.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

We enjoyed working with all the loan specialists. Great customer service!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Brooks Onishi

Loan Officer: Brooks Onishi

NMLS# 1309321

4.5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

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