Solibel Ramos was not my loan specialist so I do not understand why I am being asked about her. I was originally working with Jimmy Bostic. And it did not go well. He messed up the whole time and his mistakes pushed us back 2 months on closing.
Customer service was head and shoulders above anything I could have expected!!!
Veterans United Home Loans was the best choice I could've made. I was provided a great real estate agent and Todd and Adam responded to every question I had in a timely and respectful matter.
I'm not sure who dropped the ball, it was either the Realtor that Veterans United reccomended or my VU Rep. Either way this was the worst expierence I'v ever had.
Adam helped even after I was sent out of state to school for my job.
Veterans home loan was super responsive with all issues!
Extremely helpful and very easy to work with.
It was a great but not easy experience. Buying a house and going through all the process takes time, energy and money, and sometime you just don't find the right house for you.
Wonderful! Zac was GREAT! So was Shannon. I could not believe how easy they made things. I will tell everybody I know about this.
Our team was always prompt with updates on our loan and great about letting us know when they received correspondence from us. When using a lender that isn't physically located in your area communication is key, Veterans United went above and beyond.
I will be speaking to other vet ,about how well you help getting through the home buying process. thank you Dave
Great rate. Great customer service.
I cannot express enough how impressed I am with Veterans United and the care they took in handling our loan. The entire process was simple from the moment I inquired online to the day of closing. Definitely a top notch company!
As a Type A personality I can be a bit difficult to work with. The team that assisted me was gracious and efficient. I would recommend them any time.
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High origination fee (1.4k higher than local lendor), but great service.
From start to finish topnotch across the board - people, responsiveness, accuracy, service,courtesy and expertise second to none - what a great experience.
Very pleasant employees to work with. Everyone went above and beyond my expectations.
