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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,509 reviews
819 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,509 unfiltered reviews

Starting on Page 13922 of 15,284. Return to Page 1

5 out of 5 Stars

Kevin and Jackie were awesome! Always keeping me updated on the status of the loan and walking me thru the process.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

VU HAS GREAT EMPLOYEES WHO GO THE EXTRA MILE TO GET THE JOB DONE.

headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

4.5 out of 5 Stars

One thing I wasn't aware of was the urgency to return documents and clear out issues that arose but then again my job is very demanding and doesn'tallow me much off time to run things down. The way the team handled everything was very professional.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars

Awesome. Zac Fitzgerald was super to work with, he made everything so easy. And he always answered the phone or returned our calls and answered our questions. GREAT GREAT GREAT!!!

headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars

Allison and Eric were superb

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Great People, thanks Ms Lowry super lady. Mr Nateyou are the man, thanks so much

headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

The Veterans United Home Loans personnel were professional, supportive, and always kept us informed each and every step of the process. It was a long, but OUTSTANDING experience!

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

2.5 out of 5 Stars

We had problems with the underwriters and the VA inspector.

headshot image of Charles Kruse

Loan Officer: Charles Kruse

NMLS# 355161

4.5 out of 5 Stars
headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars

A very pleasant experience!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars

Didn't have any troubles with veterans United. Great experience

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

Jason Brown was great to work with and he explained the whole process to me.

headshot image of Jason Brown

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

3.5 out of 5 Stars
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

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5 out of 5 Stars

Joel was very helpful and encouraging in my experience with buying this home through Veteran's United.

headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

4.5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
headshot image of Breck Dumas

Loan Officer: Breck Dumas

NMLS# 916034

4 out of 5 Stars

We found that the there were many fees that we might have had to pay if we didn't have an alternative lender, Premia, competing for the business. It was kind of disappointing, given the company's strong focus on serving veterans.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

4.5 out of 5 Stars

VU was very well equipped to handle our complicated house hunt. They were most efficient and eager to make the loan happen.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

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