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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,927 reviews
779 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,927 unfiltered reviews

Starting on Page 14119 of 15,298. Return to Page 1

3 out of 5 Stars

We asked several times about closing cost being added into the loan and was told yes that would be done. However, 10 minutes before closing on a Friday - we received a calling stating we would have to pay over 4000 in closing cost.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Very excellent company, Tim was the best he was very patient and helpful. Veterans United know their stuff!! We were very satisfied with our whole wonderful experience. As a veteran I appreciate the professionalism. Thank you Veterans United!!!!

headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars

Holly King is definitely a keeper!! If I needed a question answered she did and she was a pleasure to interact with.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

None

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

3.5 out of 5 Stars

the approval process was exhausting

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars

Great customer service..

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Eric and his team are amazing. Great communication and get it done attitude. Love this team.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

3.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4.5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Eric Hermann and his team went above and beyond for us!!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Michael Richardson

Loan Officer: Michael Richardson

NMLS# 1151400

4.5 out of 5 Stars
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars

I believe both Ben and Lauren to be true professionals and I appreciate the support they provided during my refinance process.

headshot image of Benjamin Choi

Loan Officer: Benjamin Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

3.5 out of 5 Stars

Mr Todd and Mr Adam did a great job but the underwriters were very rude and we had to continue to send them the same documents again and again. They would ask for something and we would send it then they would ask for the same thing in a differentway

headshot image of Todd Dowell

Loan Officer: Todd Dowell

NMLS# 924529

5 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

My experience was excellent.

headshot image of Trevor Leeson

Loan Officer: Trevor Leeson

NMLS# 1117588

5 out of 5 Stars

Time to loan approval a little too long

headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

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