The loan was transferred to multiple people throughout the office and no one had a clear picture of the status of our loan. It took entirely too long to get a closing date and the closing date was delayed multiple times due to miscommunication.
Chris Soloman is an extremely knowledgable, helpful and efficient! He made the whole buying experience quick and virtually stress free
The Veterans Home Loan representatives were EXTREMELY HELPFUL, PLEASANT, AND PROFESSIONAL the entire time from inquiry to final loan approval.
I was hesitant going into the home buying process. Heather Damer and Beth Bergen were professional, prompt and always available to answer any questions I had. I feel like I had a team working for me, I had zero stress.
The politeness was above and beyond what I expected.
I have already recommended it to my son who is considering refinancing his home.
The loan process went very smoothly.
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I felt that Eric and Jackie were right there for me. They went threw all the hoops and kept encouraging me through the process.
Excellent experience. You have a very good crew there!
Brent Schultz and Joanne Frers were great through the whole process. Joanne was very timely and efficient with processing the paperwork and Brent was always available for me when I needed information.
Very easy process.... Staff very knowledgable.
they were very helpful in helping me get papers that would have taken me so much longer to get
They really took the time to make sure I understood everything in the process from beginning to the end.
Everyone in the team was great. Katelyn Cockell was awesome, she always had an answer for all my questions. Definitely a great experience.Thank you all.
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Trey Neal was very helpful and kept us informed every step of the way.
Kelly Foote did an excellent job helping to get me into the house I wanted
Winsor and Bronson did a great job with my refinance.
Hayden was so awesome! So helpful and accommodating!
From the very beginning, we were treated better than customers, we were treated like family. Brandon, Caleb, and Cameron were always so eager to help us with the entire process from start to finish no matter how daunting the task ahead seemed.
This was my first home purchased through VA by getting preapproved early, really helped the process run smoothly. My VA reps.Zack and Phillip were great doing the entire process and kept me informed.