Amanda Dusenberry and Jennifer Shires were knowledgable, quick to respond, and enabled me to feel comfortable and well informed throughout the loan process. A+ MTG Team!
Kody Gilbow and Aaron Hayes did an outstanding job!!!
everything went really smooth
The Veterans United Home Loans team in Elizabethtown did a great job in making our home buying experience a pleasant one
Jesse Francisco, Juliana Francisco and Michael Pitts were wonderful!! The process was seamless on my end. Beginning with my initial call, Jesse was able to answer all my questions about the VA streamline process. Then, Michael and Juliana guided me a
the ur is full of it, wanted more and more infor at the last min
There were some issues with the closing, but it being my first house I asked around and they were all typical things with any lender. When the issues came up, they were very quick to get them take care of. The settlement officer said its the quickest
Excellent. Couple of glitchesNot your fault outside entity caused a Slight
VU didn't comp some fees like I have had Wells Fargo do in the past, which was disappointing. Also VU's doc signing interface (website) is clunky and buggy. So bad was almost a deal-breaker. I strongly recommend using Docusign or Dotloop.
Easy to work with. Staff told me what they needed from me and they handled the rest. Awesome experience.
I feel that too many people were involved asking for documents because the many times I had sent them and then some one else would ask for the same document that I had previously sent.
Leanna Moss and Kendra Ford made the process so easy and able to understand, We could not have asked for a better group of dedicated people to help us on our way. Thank You Veterans United! You have an awesome group there.
Excellent responses to all my questions.
They went the extra effort to check out a credit problem and discovered it wasn't there and we proceeded with the loan and completed it
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There was a lot of paperwork but it all went easily and smoothly.
VU is a wonderful company to work with on securing a new home loan. Alex Herbal and the rest of the staff at VU are consummate professionals that provide excellent customer service.
Oustanding Customer Communication between All Agens Involved. Everyone was Extreamly Professional, an treated me like "I was the only Person qualifying for My Va Home Loan"! Please don't sell My Loan, You Guy's are How I always want to do busiess.
An absolute great experience! Everyone was a team player for one end state, helping the veteran! Shannon Matlack is by far the best agent I have ever worked with to get a home loan.
