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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,554

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

4 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

The team together made it very easy for me and work around my work schedule as well, also explained all the paperwork that came in my email along with additional questions I had.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

I felt very comfortable with Veterans United services. Thank you.

headshot image of Daniel Carhuff

Loan Officer : Daniel Carhuff

NMLS# 2245396

5 out of 5 Stars
Would Recommend

VU has help us make our dream come true .and made it so much easer for us to do the paper work and set it all up.and I am telling every Vet I know about them

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

4 out of 5 Stars
Would Recommend

Standard mortgage company. Definitely shop around to see what offers are available. Would've loved help with closing costs or a lower interest rate. Good people, but might not be the BEST rate available.

headshot image of Glendale Hamilton

Loan Officer: Glendale Hamilton

NMLS# 1952921

5 out of 5 Stars
Would Recommend

Can we give you a 20 out of 10? If we could, we would! The team of Chelsea Browner, Curtis Wiegand and Sami Kuhlman are top-notch, spot-on and totally an awesome team to work with and makes Veteran's United one of the best lenders out there. They turned the long and distasteful process of obtaining a mortgage actually enjoyable. Veteran's United teams are so well-versed in their knowledge and expertise that we cannot sing their praises high enough. Customer service is totally lacking in today's world, but not so with VU. Everything was tended to in a very professional, timely and courteous manner and the attention to detail was exceptional. We do believe that if it hadn't been for Veteran's United, we probably would have just thrown in the towel and have forgotten the whole home-buying process altogether and stayed where we were. We were treated more like family than just another customer and that feeling is priceless. Thank you so much for going above and beyond what we expected. Veteran's United Rocks!

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

Shea Mankin, Amber Job, and the entire Veterans United team did an outstanding job throughout our home buying process. Their professionalism, attention to detail, and communication of what was needed helped us get the clear to close in less than three weeks! As first-time home buyers, my family and I could not be happier with the outcome and would recommend Shea and his team without hesitation.

headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend

I’d like to also shout out Shawnee Holsten with whom I’d coordinated with previously. Awesome girl with a solid work ethic, empathetic to my amateurism and a wonderful source of information proving herself well versed in her profession. Your team was spectacular and exceeded my expectations at ever turn.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

This whole process has been smooth due to the great individuals we have worked with. The team defenitly seemed to be more concerned getting us the home and things we needed and wanted then rushing us to settle and make a deal.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4 out of 5 Stars
Would Recommend

Overall the experience was great, Zach Moses with the security concierge was fantastic and really hit it out of the park! Very happy with Zach, will definitely request his assistance when I decide to buy another home in the future

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

You guys were beyond great! The only other thing I could even ask is that you guys pay off my mortgage!!!
I'm glad my God turned me on to you.

headshot image of Tyler Van Riessen

Loan Officer: Tyler Van Riessen

NMLS# 2101423

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Joseph, Keagan, and the whole team was amazing in guiding us as first time home buyers. They were fast and very responsive with our needs and questions. They always try to get things done as soon as we need them, they worked hard and tirelessly to give us our dream home today. We are very thankful for everything they have done for us. We’re definitely recommending them to our friends and family and will use their services again if needed. Thank you Joseph, Keagan, Kyle, and the rest of the team.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4 out of 5 Stars
Would Recommend

the adt people from safe haven was horrendous. i originally signed up, was told i would not be charged anything to the day of service, yet was charged when i cancelled my appt BEFORE the appt. also, i was given a new loan servicer, but when i called for any info on it, i wasn't in the system and they cant find me.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

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5 out of 5 Stars
Would Recommend

Overall everything was smooth throughout the whole process with each house I looked at. They were quick with getting back to me on numbers and excellent communication with questions and deadlines. Thank you for the help. I had no problems.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Very upfront bout everything and knowledgeable bout what needed done when also help out with making the prosses easy. Answering every question we had bout everything in a timely manner. We'll done and thank you for helping us get our house.

headshot image of Tyler Van Riessen

Loan Officer: Tyler Van Riessen

NMLS# 2101423

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Kelly Tolster(Tampa)is a professional and she assisted me all the way through with this easy process of refinancing my home.

headshot image of Kelly Tolster

Senior Loan Officer: Kelly Tolster

NMLS# 420363

4 out of 5 Stars
Would Recommend
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend

Lance and his team were awesome.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

More Reviews

See all 401,554 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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