The process was step by step but I was asking my realitor questions more then asking loan officer only because they didn't pick up or return calls, unless you called basically complaining stating you've called and trying to get ahold of a rep.
Jake and Brooke are great representatives for your company. They know everything about customer service and dedication.
Loan Officer, Chris Shoemaker treated me with respect throughout the loan process. Very positive and energetic focusing on guiding the customer.
Great Job and thanks for ever thing.
The process, although from the borrower's side feels slow, I was actually provided quick service.
If I ever didn't understand something I always could get ahold of Danny Klietherrmes for understanding
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GREAT LOAN OFFICER (ZANE)
Matt had an answer for every question I had.. That means a lot
Great team to work with. I would refer you to all my veteran friends and family.
Great experience all around. This was my very first home purchase and Veterans United made it simple.
amazing, easy, fun.
Smooth process. Friendly staff.
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Mark and Jaimie were efficient and easy to deal with. They contacted us regularly with requests for clarification on problems so they could be answered in an expeditious manner.
Kelly and DeAnna were both amazing. This was the best home loan experience that I have ever encountered.
I was well informed of my loan status at all time.
Communication was poor. Requests for return phone calls were ignored. Assistant knew for 2 weeks that there was a problem with the appraisal..but failed to communicate via phone call with the appraiser the needed correction. Delayed closing 4 days.
