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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,503

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,503 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

As I said earlier today to my kids, if congress worked as a team as well as my Veterans United team has for the past month we would end poverty and homelessness in no time. I’m so grateful for you all!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

Veteran United's guidance through the homebuying process minimize the stress of buying a home. Each question that I had was answered with patience and honesty.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4 out of 5 Stars
Would Recommend

Can't say I know many people that would say they enjoy the process of home buying. Was stressful and had some issues and comments I kept to my self being honest. But in the end I got a great home for close to what I was wanting to spend. No regrets but I do feel some member of this team could use a bit more training.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Thank you for all your hard work!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

This has been a amazing journey. My family and I had basically giving up on purchasing a home until we got in touch with Veterans United. Now that dream is a reality. We are more than happy. We will definitely be recommending them to all of our veteran friends who are looking forward to making their next step towards home ownership.

headshot image of Justin Owens

Loan Officer: Justin Owens

NMLS# 1706557

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of William Spann

Loan Officer: William Spann

NMLS# 2220257

4.5 out of 5 Stars
Would Recommend

I'm a first time home buyer. I've heard of many scenarios from other people as well as family of the ups and downers in the process. Well, I experienced it with my grandaunt passing away just two weeks before closing. I wasn't expecting that; I was told that every emotion would come all at once not knowing one of the emotions would be a reality. On the day of closing on time it did not hit me yet...that.. I...have... a... home. And yes I was homeless and houseless living in my car at times. The team that worked with me at Veterans United, were wonderful in helping me experience another emotion.. happiness. Wow... I'm in my office at home writing this review drinking coffee :)

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Jamie Huges kept me engaged and did let me fall off on my responsibility

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

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5 out of 5 Stars
Would Recommend
headshot image of Justin Owens

Loan Officer: Justin Owens

NMLS# 1706557

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

4 out of 5 Stars
Would Recommend

The only negative thing I have to say is that our transaction coordinator was a little scatterbrained. I don't think it's all jer fault though because we closed in between Thanksgiving and Christmas and it seemed like she had a lot on her plate. Other than that working with Veterans United has been great. After having to file a bankruptcy because of covid issues I didn't think I'd ever be able to get another house but the team at VU (particularly our realtor, Angel Perez) worked tirelessly to get me and my family into our forever home.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

3.5 out of 5 Stars
Would Recommend

From what I heard was veterans United was fantastic and our experience was less than. We had issues with communication with our lending agent and had to contact his team lead just to get questions answered. Rachel king was great sometimes hard to reach but she made sure to contact us as soon as she could. I would recommend Veterans United but I will inform people how many issues we had with communication and not getting told things that needed to be done on time. Overall we got the home but I felt like we would have gotten it weeks quicker if we had the communication we needed as first time home buyers. Overall I’d give Veterans United 7/10 just get the communication you deserve.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

4 out of 5 Stars
Would Recommend
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
Would Recommend

Mike Smith & Brenden Henry did a fine job.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

My loan team was awesome!!!!!! Very smooth experience. If I had to do it all over again I’d hand pick my entire team of the same people working with me.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

More Reviews

See all 383,503 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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