I was very pleased with the overall process in which VU operates. From credit counseling to final closing and everything in between, we were set up for success in a relatively short time frame. I would like to extend my gratitude as a veteran first time home owner. We greatly look forward to working with VU again in the future.
Glad everything worked out and closed on time. Just wanted to speak to someone the last week of closing.
Highly recommended!
overall my entire realtor/loan team was super helpful and made the process go by as smoothly as possible!
Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!
Nothing but positive to say about Veterans United, my loan team was once again amazing, went from accepted offer to closing on my new home in exactly a month. Simply a joy and pleasure to have them working for me, will absolutely use again when needed.
Thank you all again for your dedication and support.
Sincerely Ray
Veterans united was their from 2019 working with me to get my credit score where it needed to be, and when i got pre-approval they walked me through the pitfalls and never made me feel like i was a lost number in a crowd
Overall an ok experience should have shopped around for other places. John was helpful Melissa wasn’t as much there was a couple weeks where she wouldn’t respond to emails and then calling seemed like she hadn’t even looked at the paperwork. Multiple errors found with basic information and when informed staff didn’t make the changes
Response from Veterans United
On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Alberto, we value your patience and commitment in sticking with your loan specialist. We know well how it can feel to resolve numerous requests as required especially when it feels like repeated information. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
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The entire team that I dealt with was amazing! From pre approval to funded, Tyson’s team made the process so easy and transparent. In particular, Samantha was extremely responsive to my questions. When she couldn’t provide me with an answer, she knew just who to direct me to. I greatly appreciate how stress-free and straight forward this team made our loan process!
VU made it so easy with the step by step process. They were very honest and informed me that somethings can be repetitive in the process, but doable. Complete the list you will be in a house.
Definitely a straightforward and quick process, very happy with the service
