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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,977

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 386,977 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Would love to see a commercial for my team!! I will be forever grateful to them.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

4.5 out of 5 Stars
Would Recommend

Overall my experience was a good experience. All the staff were knowledgeable and reachable. As this is all new territory for me it can’t be overstated the help that Veterans United provided us in this big process. Thank you all so much

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

3.5 out of 5 Stars
Would Recommend
headshot image of Josh Miller

Loan Officer: Josh Miller

NMLS# 2288848

5 out of 5 Stars
Would Recommend
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend

Trevor's team was very easy to work with and provided an excellent service. Highly recommend Veterans United.

headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

With so many lenders and realtors we're glad we went with Veterans United! The whole team was so helpful from the very beginning, and we always felt like Justin and his team has our back and best interests in mind! With us being in TX trying to find a home in MD we needed a realtor we could trust, and Jayme with Gina White Home Team was absolutely the best! She visited several homes for us and took very detailed videos, gave us her honest opinion, and was there to help us every step of the way... Working with Veterans United made this home buying journey easy and would 100 percent work with the whole team again!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars
Would Recommend

Overall, the entire team played a huge role in getting things done in a timely manner and keeping us informed as the buyers. I would 100% want to work with them again and would recommend Veterans United to my family and friends

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Todd Hirashima

Loan Officer: Todd Hirashima

NMLS# 1031435

5 out of 5 Stars
Would Recommend

Best experience buying a house

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

0.5 out of 5 Stars

This was absolutely the worst experience I have ever had. It took veterans united home loans so long to figure out how to get their paperwork in order it cost me a 4.5 percent increase on my mortgage. This company is definitely not for veterans. With out a doubt the worst company I have ever dealt with and will not suggest to anyone to use them. It was so bad that my realtor has put a black list with their name on it so the

Response from Veterans United

Kyle,

Thank you so much for this feedback. I know we can’t turn back time but I can assure we don’t want to leave you feeling this way. Sarah from Client Advocate has emailed her direct contact information your way. If you’d like another set of eyes on how things went or anything else, we’ll be here.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Ryan Madison and his teammate Selina Culp were there for me and my mom during this whole home buying process. Sometimes I thought they were my real estate agent because things got accomplished when I contacted them about an issue. Both of these individuals took the time to explain things to my mom because of my work schedule. I really appreciated all of the assistance provided and I thank them so much.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Our realtor Shirlene Hess was AMAZING. Every part of the process was so easily taken care of due to the teams of people I worked with. This is the realization of a dream for my family.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

It was a 2 year journey until we finally found a home. I also I wanted to say I appreciate each and everyone of the team’s patience with me.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

This entire process and been extremely smooth. I’m thankful and blessed to have had a team during the selling my old house and buying my new one. Thank you all at Veterans United!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Great jobs guy, thanks for going above and beyond the call of duty.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Thank you all for helping us get into our first home! My wife and i love it and my 1 year old son loves the echo of the home haha.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

I thought the Veterans United group done an outstanding job in finding and financing my home and loan. I would recommend any of the Veterans out there to secure their services. They made the buying process simple, and documentation was always kept up to date.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

This whole experience was overwhelming for me but everyone involved really helped out with everything which made it a lot better than it could have gone. I thank and appreciate everyone that was a part of this from the bottom of my heart. Again, thank you

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

0.5 out of 5 Stars

Everyone needs to be on the same page in communication period
My closing went to witching last minute hour because of communication
Folks sense of urgency at last minute when that urgency effort should’ve been from day 1
Horrible experience Tate was the only superstar

Response from Veterans United

Keith,

Thanks so much for your feedback. You’re absolutely right. Processing home loans certainly involves enough hands hence why communication is key. It’s a relief and warms my heart to read your loan officer stayed by your side the whole way. Our Client Advocates are here for you if there's anything else you need our help with. You can always reach out to us moving forward.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Thank you so much I will definitely come back a 3rd time if needed. You guys are the best!!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4 out of 5 Stars
Would Recommend

Your ‘title’ search department didn’t not earn what I payed.I had to personally have the local courts send me the documents.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

We decided on a new construction home purchase and anticipated some hiccups due to the supply chain issues. Little did we expect an 8 month delay! Veterans United stuck by us every step of the way with support and encouragement. We are so glad that we chose Veteran’s United to help us in making our new home by the beach dream to come true. THANK YOU SO VERY MUCH!

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Highly recommend VU! They have been a blessing to our family during our first PCS. We are so happy to be part our the VU family. We will definitely be going through them in the future!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

More Reviews

See all 386,977 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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