We had a great team, they kept us updated and answered all questions promptly.
The team walked me through the process without making me feel like I was stupid and I appreciate that. All the questions answered quickly and no matter what day or time.
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
The ladies on my refinance team exhibited an insane amount of patience as I navigated this process with minimal signal and accessibility.I am so grateful for them and the ease of this experience.
Ken was awesome, knowledgeable and great communication!
So easy to work with
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Everything went smooth as glass from beginning to end. I even change the state that I decided to locate in and was promptly transferred to the good folks that held licenses in that state. Aaron was with me from beginning to end, and his competent staff stepped in at the appropriate times to assist with the process. I might add that the “MYVU” made everything just about as streesfree as you can get.
A BIG THANK YOU !!! To Aaron, Carly, Anthony, Christina and Tina. All of you were instrumental in making my home buying experience a breeze.
I’ve now gotten two mortgages and a refinance and the people and process have been excellent.
Outstanding people!!!
Everyone at Veterans United has went over and beyond in helping me in buying my first home, from home searches to final documents. I can't thank you all enough! You all are a blessing. Thank you again
Amy and her team did an outstanding job taking care of me and my mortgage. This was my first time buying a home. The team quickly handled any road bumps that came up throughout the process and assured me that they were doing everything they could to take care of me. We were able to close in time even with issues that came up on my end. I apprecaite their hard work and will definitely recommend them in the future!
Id like to rate Tommy and my team above the rating scale. They went above and beyond to make my prayers come true. I began the process a while ago but once I had all my ducks in a row they ensured a smooth and supportive process and met my needs in ways they don't even know. This could have been difficult but it wasn't , I thank God for everyone involved in my home buying journey and highly, highly recommend Veterans United and Andrew Griego/ North Group !
Everyone at Veterans United has been very helpful in every way. We feel blessed to have such wonderful people working with us and are grateful for everything they did for us.
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From the very start, Ben and Blair made us feel like we were their only customers. Any issue that came up was quickly and expertly dealt with.Being self-employed can always make loan processing harder, but VU made it relatively simple.We would 100% recommend Veterans United, and will be using them again.


