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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,075 reviews
851 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,075 unfiltered reviews

Starting on Page 144 of 15,403. Return to Page 1

5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

So helpful in every way the entire team was there for me and made my first home buying experience so nice

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Craig and the whole team made the home buying process extremely simple and straightforward. They were friendly, helpful, and knowledgeable from start to finish. We're extremely pleased with our experience and would highly recommend them to fellow Vets!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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3.5 out of 5 Stars

Experience with underwriter was rough.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

4.5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Kris was responsive, super helpful, and made the home-buying process as streamlined as it could be. Highly recommend!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Brett is awesome to work with. He makes the process easy and the teams that work with us do the same!! Would recommend Brett and his team to any Vet looking to purchase or refinance. Thank you very much to all of you!!!

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
Photo submission from Selina C.

I highly recommend Veterans United Home Loans for all your home loan needs! Excellent team coverage, great response and communication, and wonderful to work with!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Shannon is outstanding

headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

4.5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

From start to finish Scott gave us not only the information we needed to make an informed purchasing decision, he also gave us the time and space to make those decisions to meet our families needs. He was always punctual, detailed, and informative. Our family cannot thank him enough for getting us to the finish line and into our new home.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

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Experience first-hand why 368,157 homeowners give us a perfect score!

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5 out of 5 Stars

I had a magnificent experience with Veterans United. Their communications were timely, complete and clear. The process was laid out for me from the start, and all my questions were answered. I received great service and rates, and feel like I was very well cared for!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

From start to finish, VU and John and his team were absolutely great! We never felt like our questions were a burden and we always felt like people, not a transaction. I would HIGHLY recommend them and I would use VU again!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Absolutely flawless process on both ends, great communication, no last minute changes.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Steve Rose

Loan Officer: Steve Rose

NMLS# 949056

5 out of 5 Stars
Photo submission from Anthony R.

Annelise Knirr and her team is truly a god send. They worked just like a real fireteam on a mission to get us a nice and affordable home, we love them for it.

headshot image of Annelise Knirr

Loan Officer: Annelise Knirr

NMLS# 2101518

5 out of 5 Stars

The Veterans United team was incredible to work with from start to finish. They were extremely quick, efficient, and consistently communicative, which made the entire process feel smooth and well-coordinated. I was impressed by how many team members were involved behind the scenes, all working together seamlessly to keep everything moving forward.They honored my tight timeline without hesitation and worked hard to secure me the best possible rates, which I truly appreciated. At every step, I felt supported and informed, never left guessing about what came next.What stood out the most was how personalized the experience felt. The thoughtful housewarming gift, complete with a heartfelt message and even something for my cats, was such a special touch and really showed how much they care about their clients beyond just the transaction. I highly recommend Wendy, Alex, Rachel, and Veterans United for all your home sale and purchase needs.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Under writer seemed excessive with certain requests that didn’t even end up being necessary. Other than that it was a good experience.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4 out of 5 Stars

They communicate during the entire process and will ensure you have all of the necessary documentation to make it happen.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

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