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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,126 reviews
824 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,126 unfiltered reviews

Starting on Page 144 of 15,405. Return to Page 1

4.5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

The entire team was grest.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Mason was phenomenal...Mason tried helping me buy a home years ago and I had some opportunity on my end to clear up...He help point in the right direction, gave me some advice and I told him as soon as I got my end corrected he would be the first person I called. Years later I called him and got right back on it and was great ....I appreciate his honesty and always making sure I was good . I thank Mason and the Team for helping me and my wife purchase the home we love...

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I love Lisa and the whole team. This company has the absolute best customer service.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4.5 out of 5 Stars

100% honesty? I've always been against loans and credit but with the economy today, there's no getting around either when you want to buy/invest in a home. Veterans United made getting a loan easy and they helped me every step of the way and beyond. Nate Alexander has been with me since the beginning and still reaches out every so often to check in and see if I need anything. He's very responsive to my texts and emails. I couldn't ask for more. Thanks again, Nate!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

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5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

As a first time homebuyer the process of searching for a home and using my VA loan was very daunting. Even with friends and family offering advice it felt as though my spouse and I were alone in our efforts. The second Veterans United got involved everything changed, everyone from our agent to the branch manager was extremely helpful and friendly.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

3.5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4.5 out of 5 Stars

I was a little iffy at first due to miscommunication but they came in clutch to the finish line.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Photo submission from Selina C.

I highly recommend Veterans United Home Loans for all your home loan needs! Excellent team coverage, great response and communication, and wonderful to work with!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars

Fair, attentive and they keep you informed at every step

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

My entire team, was extremely helpful and courteous. The only people I talked to was Paul Farnam and Allison. Super kind people. At the end or near the end of everything they even sent my wife and I a little doggie box with treats n toys. Highly recommend, wonderful team

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

Great staff and clear instructions and site.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

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Experience first-hand why 368,201 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Worked with us the repair our credit to insure we qualified. Then made the loan approval process ease and provided support through closing. Very happy with the support and services.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Photo submission from Anthony R.

Annelise Knirr and her team is truly a god send. They worked just like a real fireteam on a mission to get us a nice and affordable home, we love them for it.

headshot image of Annelise Knirr

Loan Officer: Annelise Knirr

NMLS# 2101518

4.5 out of 5 Stars

Wish we knew ALL AT ONCE WHICH COMPANIES WE NEEDED CONFIRMATION OF PAYOFF AMOUNTS

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Nichole B and her team go above and beyond the call to service.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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