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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,441

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,441 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Thank you God bless

headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

4 out of 5 Stars
Would Recommend
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

4.5 out of 5 Stars
Would Recommend
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
Would Recommend

As a first time home buyer, my team at Veterans United did a great job guiding me through the entire process from start to finish.

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Would Recommend
Photo submission from Daryl T.

We were afraid to get a veterans home loan because of everything we heard. We are very happy we decided to find out for ourselves. They do make the process as painless as possible, there are not as many restrictions as we thought, they just want to make sure your home is safe for you and your family. We feel extremely lucky to have found them, with their help our 13 year dream is finally coming true. Veterans United went above and beyond for us in securing our 1st Home. We are so happy to move from Maine to this beautiful house in Southern Virginia. Veterans United made our dream a reality.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

4 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

0.5 out of 5 Stars

bad

Response from Veterans United

Hi John,

I’m really sorry to see this and want to understand more about what went wrong. If you’re open to talking, I’d really appreciate the chance for my team to hear your story and see how we can learn from it. You can reach my advocate team directly at 1-800-212-5200 or ClientAdvocate@vu.com.

We’re in the office from 9 a.m. to 5 p.m. Central Time, but you’re welcome to reach out anytime.

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

It was an awesome experience for us! I was treated like family, and I really appreciated it

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Veterans United's team -- Dan Aronhalt, Matt Lucas, Kelsey Jasenowski, and Kimberly Moravec -- ensured that the eligibility, qualification, and underwriting processes were easy to understand and navigate. Each person offered thorough explanations and provided essential resources including a referral to an excellent realtor. Their diligence culminated in our purchase of a home rather than entering another rental agreement. We are very grateful to Veterans United and these highly qualified, courteous professionals!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans United was the best choice for our VA loan! They are professional, efficient and organized ! Highly recommend their professional services !!

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

4.5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
Would Recommend
Photo submission from Panagiotis M.

It was the best choice we made to apply and move forward with VU. The whole process was done online, easy, and so efficient. They are very professional and will treat their costumers with the outmost respect. If you are a Veteran and still thinking about a lender, don't. VU is the best.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United. Hold true to the name.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend

Communication could have been a little better but overall everything was great!

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend

This company and this team is more amazing than words can say!!! I never thought I wouldn’t be able to actually get a house and they made my biggest dream come true!!! Thank you so much for blessing my family with our forever home!!!

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

For being a first time home buyer, I cannot thank Veterans United Enough. Everything went smoothly. Instructions and the step by step process made everything very fluent.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

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4.5 out of 5 Stars
Would Recommend

Anyone that is out there listening to me, believe it when I say my team were forthcoming and have the answers for helping veterans achieve the goal which they are reaching for with and for their families. I love these guys and will do anything' in the world for any of them.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Our home loan team made the whole thing such a breeze for us, especially being first time home buyers. Our team, Kenzie and Eric, treated us so well, and were so personable that they felt more like long time friends and not just home loaners.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Would Recommend
Photo submission from Joseph P.

The Team we worked with is the BEST. They were prompt, knowledgeable, explained
everything comprehensively, and any/every question we asked was answered to our favor. We are so appreciative of their expertise and personal characteristics which let us know they sincerely were working with and for our greater gain, which is our Wonderful Home. Thank You ALL.. MORE Than Very Much !!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

More Reviews

See all 426,441 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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