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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,956 reviews
778 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,956 unfiltered reviews

Starting on Page 14607 of 15,432. Return to Page 1

4.5 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

Great job this is my second time using you

headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars

The VU team treated me and my wife with great respect , courtesy and professionaly. Thanks to a great team.

headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars

Shannon Matlack did an outstanding job on assisting me with my loan. I would recommend Veterans United, and specifically Shannon to all Veterans looking to obtain a home loan. Thanks again for all of your help.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
headshot image of Sam Bromley

Loan Officer: Sam Bromley

NMLS# 1151654

5 out of 5 Stars
headshot image of Jenna Long

Loan Officer: Jenna Long

NMLS# 1068588

4 out of 5 Stars

real estate agents that have tasks that need to be performed need to be identified to buyer that agent has not completed their tasks as requires. Suggest agents be given a due date for their tasks.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

2 out of 5 Stars

VU should have been more intouch with the appraiser, he took a month to do the appraisel which set the closing back and cost me $1800.00 in extra hotel and storage fees.

headshot image of Barby Wulff

Loan Officer: Barby Wulff

NMLS# 177100

5 out of 5 Stars
headshot image of Bruce Chubick

Loan Officer: Bruce Chubick

NMLS# 9774

5 out of 5 Stars

I believe that it would be extremely beneficial to the borrower and the lender to "suggest" to the Borrower that they might want to put aside some extra monies they "may" need" at closing.

headshot image of Cole Simmons

Loan Officer: Cole Simmons

NMLS# 1127011

4 out of 5 Stars

The online system needs to be evaluated. More user friendly.

headshot image of Jacob Levy

Loan Officer: Jacob Levy

NMLS# 168064

4.5 out of 5 Stars
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars

They made the whole process easy and memorable, they were extremely helpful and friendly, I will recommend them to every veteran I know! Thank you!

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars

I would like to thanks everyone for all the hard work and hours hat you put in to make me able to buy a home it is the American dream and you helped fulfill it thanks a lot

headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
headshot image of Mike Bendebba

Loan Officer: Mike Bendebba

NMLS# 483853

4 out of 5 Stars

Although the interest rates are high, the process was very effective. I liked how we were assigned a single loan officer and not doomed to call a call center to talk to random people every time.

headshot image of Brennan VanMatre

Loan Officer: Brennan VanMatre

NMLS# 1117857

4.5 out of 5 Stars
headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

4.5 out of 5 Stars

Christina and Renee made this loan process fast and easy.

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

1.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

It was a pleasure to work with Katie and Patty through out the loan process. Veterans United is awesome!!!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

1.5 out of 5 Stars

I will leave specific comments in block 4 labeled "Additional Comments".

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars

This was the second time I used Veterans United. There were no disappointments and everything went just as smoothly as the first!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars

I was unsure of doing business with a company on the internet. I'm glad I took a chance and did business with Veterans United. Every thing they said was going to happen did. We closed on the house on the appointed day.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars

We would recommend Veterans United Home Loans to any service member and their families. They take you through each step of what can be a daunting experience and always make sure you understand the process thoroughly.

headshot image of Shelly Doris

Loan Officer: Shelly Doris

NMLS# 1117512

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