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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,500

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 383,500 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

4.5 out of 5 Stars
Would Recommend

Brad and his team were magnificent. Special shout out to Abbey! She stayed on top of things and kept me in great to get things done on my end! Thank you all!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
headshot image of Axel Maes

Loan Officer: Axel Maes

NMLS# 1873594

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

We are incredibly grateful to Veterans United, you helped us make our dream a reality!!! The entire process was seemless and all the optional educational videos were really helpful! Being able to reach out with any questions or concerns and having everything explained with a prompt human response was invaluable!!! We highly recommend you to all our fellow Veterans!!! You are a highly "squared away" organization and we highly appreciate you!!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

My loan team was amazing from start to finish. They were very helpful. Always ready at a moments notice to answer any questions and ease the stressful moments on this process. I couldn’t be any more honored to be apart of the family

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

I felt confident Veterans Home United had my best interests in mind every step of the way. They were transparent and fair.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

In my life I have bought and sold several homes. Without questionThe VU team was the greatest. I would recommend them to anyone, even my in-laws.
Thank you sooo much guys

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Thank you, you guys did an outstanding job helping my family with our new property.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Definitely non stressful and simple with constant communication, I hope to refinance with you

headshot image of Ryan Bray

Loan Officer: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

This is our 2nd home with you! This experience was better and easier! Keep improving like you have in the past 10 years! Thanks for everything!!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend

Thank you all for helping me and Pam to achieve our dream ❤️

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend

The team at veterans united are a great team to work with. They were able to navagate the difficult task of asdisting me to find and but a home in a state that i was not living in. They found experts in the state that assisted me to complete the buying process.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

0.5 out of 5 Stars

Was not informed when had item pop up on list to be done. No explanation on any of the paperwork. People who don't work in the loan business don't know all the steps on how to get loans done, they need to help people not expect the person asking for loan to do all the running around looking for paperwork they say is needed yet don't tell you how or who you need to get the paperwork from. I will not be refinancing my house with Veterans United

Response from Veterans United

Anson,

I really appreciate you sharing your feedback with us. I looked into this for a better understanding and I’m so sorry. Your feedback will certainly help us improve our service moving forward and with your loan team. Our Client Advocates are here if you’d like to share anything else from your experience beyond this. We’ll continue to be here if you need anything else moving forward as well.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Things couldn't have gone better! 10 days from making an offer to closing! Who would have thought the process would be so smooth and easy!! Highly recommend!!!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Veterans United is the only way to go when you get ready to purchase a home. Our agent Stephen Erickson and his team are the greatest. This was our first time purchasing a home, and we knew absolutely nothing about what we were doing. We explained to Stephen what was going on, and that we did not want to use a realtor since we had been living here for six years, and was buying the house from my niece. Stephen was very understanding, and stated that he would walk us through the process. From the beginning the paper work started rolling in, and quickly we became quite confused. Stephen was there for us no matter how often we called or emailed( many, many times a day) Stephen was there for us quickly, and with an answer. He showed great patience with us no matter how frustrated we were. Sometimes we would talk to Stephen for over an hour even though he was sick. We came up with a closing date, and an estimate on how much out of pocket cash we would need to pay. We started out with a 7.5 interest rate which is quite high. Stephen worked with us, and we closed on the date we had decided on in the beginning. Stephen got our interest rate down to 5.8( thank you my friend), and we paid several thousand less in out of pocket expenses when closing than was predicted. Stephen also got our monthly mortgage payments down less than expected, which helped us greatly since we are on a fixed income. Stephen, and his team are the greatest and we highly recommend them to anyone preparing to purchase a home. We will be using Stephen for our refinancing, and he can be expecting a Christmas card from us every year. Thank you my friend!!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

Hands down Veterans United made this a easy process, definitely recommend.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Everyone on our team made buying quick and easy. We had great communication through the process. They kept us up on every step of the process. Best buying experience ever

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

More Reviews

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