Ive never bought a house before so I had a lot of questions. Got referred to katelyn cockrell to answer them then still had to talk to max. Process was very confusing n anything but pleasant.
Very positive experience!
Since we are first time Buyer, I would have liked more communication from Jon and Jill, especially Jill toward the end of the processs, the two weeks prior to closing. This period I know Jill was working hard to get what the lender/underwriter was re
I can not believe how little time it took from the sales agreement to closing.
Very competent people. Very comprehensive format. Pain free, easy process.
We were so happy with the process of buying our home with Veterans United. I would recommend them to my family anytime.
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Outstanding service.
I would recommend Mike by name to anyone that would ever ask about a great loan officer.
Very prompt and works well with my work schedule
Billy Abney and Presley Ray did an outstanding job throughout the whole loan process. Everything was made very easy by them. This was a positive experience for me.
Ben did a great job. Was all ways there to answer questions that i had. He was just a phone call or email away to help.
Very Detailed when asking for supporting documents, but it was for our own interest
I would however, like to see a course by V.U. for new home buyers on the mortgage process. I was lost until my loan officer,Mary Jacobi, and my realtor, Lance, helped with the process. Knowledge would bring peace of mind.
Ryan Sherman truly inadequate at his job. Unable to process information provided and apply it. This created duplicating info an stretched out the process.
Every employee I have ever talked to an Veterans united expressed the utmost respect. Every single employee took the time to express their thanks to individuals for serving their country. Their response was timely and accurate. They are on #1.
Barby and her team Janet & Nathan are great to people to work with. My realtor will be sending more business Barby way. They make life simple and easy for a person looking for a mortgage. I will do a re-fi soon on another house I own in TN.
