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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,617 reviews
780 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,617 unfiltered reviews

Starting on Page 14783 of 15,288. Return to Page 1

4 out of 5 Stars

Great, hard working team.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Scott was very helpful during this entire process. Scott went out of his way at times to answer all questions I asked. Scott is a true professional and a great service to all veterans. Thanks and keep up the exceptional job well done Scott .

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

0.5 out of 5 Stars

I called to get a account information to set up an allotment to pay my mortgage and I was given bad info. and my first payment was unable to be tracked down. I sent all documents showing the money was confirmed as sent. My account was poorly handled

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

4 out of 5 Stars

I always felt well informed during the process. If one member wasn't available to speak to directly, another one who was up to speed with the mortgage application was there to answer my questions.

headshot image of Jason Etters

Loan Officer: Jason Etters

NMLS# 860005

4.5 out of 5 Stars

The best experience about buying a home was working with Katie.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars

My experience with the VA home loan was outstanding, I always felt like they were taking care of us. I never had to worry about where our loan application was because they always kept us up to date on all of the paperwork.

headshot image of Ryan Harrison

Loan Officer: Ryan Harrison

NMLS# 42363

5 out of 5 Stars

Veteran's United was very efficient and extremely customer service oriented. I was extremely pleased with the entire refinance process!

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

Where to begin..........Scott I cant say enough about your professionalism. You kept calm when I was a reck. I would go to war with you anytime. Thanks Scott for all you did for us......

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

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4 out of 5 Stars
headshot image of Ben Peck

Loan Officer: Ben Peck

NMLS# 380703

5 out of 5 Stars

My experience with Veterans United Home Loans was great. From the point of view of a first time homebuyer I was pleased and would recommend them to my family, friends, and co-workers.

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

4.5 out of 5 Stars

Great team but after they had our supporting documents, we heard nothing from them unless we called or it was time to set closing.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

UW showed empathy and understanding in a very different situation I had.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

2.5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars

Everyone that my wife and I worked with, especially Tim Overshine were great.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Cheryl was with me through this whole process. In the beginning we had so many problems and she reassured us it would all work out. What an amazing team we had the privilege of working with.

5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars

Mr. Casady and his assistant Ms. Rombach have been the most professional and caring people my wife and I have ever had the pleasure dealing with!

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

I had an exceptional experience! I am so thankful for VA United Home Loans!

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars

This is my second home purchase and it was by far the easiest.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Great service.

headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

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