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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,497

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Our first home buying experience was an experience that we will always remember. Charlie Holsten and Amy Webb made sure that we were comfortable with everything that was going on. They were easy to talk to and always responded quickly when we had questions. They both went above and beyond to make sure that we got the house that we wanted. We appreciate all the hard work they put into making sure that our dream of owning a home came true. We are forever grateful.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Veterans United is amazing. We didnt know what to expect coming into this process. We always heard it could be rough. But, starting with Susan helping get our credit where it needed to be and ending with Charles (best loan officer ever), Susan, Nicole and Amanda finishing up and closing on our first home in time for Christmas (17 days!!!) the process has been so streamlined and easy. Information flows between everyone seemlessly. I would highly recommend Charles and the whole Veterans United team to anyone.

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

I couldn’t have chosen a better lender to work with. The team was rock solid and helped tremendously throughout the home buying process.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

I have been extremely pleased that I used Veterans United for my new home loan needs! Josh Jennet's loan team was incredible through the entire loan process! I highly recommend Veterans United for any veteran's home loan needs! You exceeded my expectations!

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

8 years of chronic homelessness but it’s now over with thanks to the amazing people at Veterans United💯

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Special shout out to Jake and jacinda. I honestly wouldn’t have even attempted to do this if they hadn’t made it so easy. This is a dream come true for my family, you are changing lives!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Great team that was always on point with outstanding communication!!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

As a first time homebuyer, I was very happy with the whole process, Miss Allison, Barno, and Kara were the best that anyone could ask for. Their knowledge and expertise working for Veterans United is top notch! I didn’t feel like I was just another number in their eyes, they made us feel like family. Because of everyone’s hard work, we were able to close on our house in a timely manner. I would recommend Veterans United along with Allison, Barno, and Kara when you’re ready to buy a home. I’ll definitely be using them again in the future!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

100% hands down will use VU again. My lender strung me along for 7 months constantly making me feel uneasy about our home buying process. Weeks before closing they became very confusing and repetitive in requests and just over all terrible communication and customer service. I had received a preapproval from VU before so I just contacted them again. I had to apply all over again but Lauren and Hannah came in as what I can only describe as “like superheros” and helped me prep my application for the most efficient way to get underwriting done. My closing did have to get adjusted to allow for a couple of things to process… but that adjustment was ONE DAY. I will forever keep the VU team in mind and look forward to working with them again some day!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

To me..that was a very good treatment and was conducted on a very professional manner

headshot image of Marina Fajre

Loan Officer: Marina Fajre

NMLS# 2491641

5 out of 5 Stars
Would Recommend

My wife and I were treated with the utmost respect. This team has made us feel so important. They took care of our questions and concerns without making us feel like we were a bother. Their customer service was exceptional and their ability to help us understand the process was impeccable. They even answered questions on their days off and on the weekends. You all have made me proud to have served our country, and you made me feel as though you were thanking me. Thank you for the opportunity to tell you how we feel.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Nathan, and his team with Veterans United, was better than I could have expected. The last time I bought a home was 2005, so even though it wasn’t my first time, it felt like it. They made everything so easy for me.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Wonderful service so respectful they were there with me through the whole process returned my calls immediately when I had a question treated me with dignity and respect I totally recommend this team if your looking to purchase a home

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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5 out of 5 Stars
Would Recommend

As a retired Air Force veteran my wife an I really appreciate the great service we received from your office.Thank you from the bottom of our. Hearts.Have a wonderful an blessed new year.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
Would Recommend
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend

I had many choices from my credit union to other Military membership organizations I used for previous loans. The overall concierge service and specialized handling of Veterans loans is what sold me on Veterans United. I’m proudly hanging my Flag with the holder they sent me in my welcome packet.

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

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