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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,445 reviews
514 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,445 unfiltered reviews

Starting on Page 150 of 15,849. Return to Page 1

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Process was streamlined and incredibly easy. My loan officer ensured that I was well informed every step of the way during my home buying process and was incredibly easy to reach out to, answering all questions I had.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Photo submission from Clarissa B.

Awesome Team!!!! The entire team was awesome to work with and very understanding. This was a painless process thanks to them. My loan officer was phenomenal as well. Kudos! N Me & My family love our new home. ❤️

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

They were very responsive throughout the whole process. It’s nice having a mortgage company that prepares you for the closing. They were able to help secure home owners insurance, and help set up utilities. This was second mortgage through them and, due to their customer service, it was an easy choice who to choose for our new home.

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars

Amazing

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars

They were awesome and answered all my questions my contacts name was Scott F and he was very great to work with ,

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

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5 out of 5 Stars

Everyone was great to work with and the process was stream lined and knowledgable.

headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars

Josh was very professional yet personable. This is my second home through Veterans United. He always looked for and offered best options for me. He was very responsive by getting back to me if I had questions, and always asked how I felt about how things were going. Finally, he made sure we knew how to contact him with any future needs!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Very fast refi. Looking forward to working with Veterans United in the future.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Photo submission from Daniel A.

I became a homeowner within one month of my offer!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Our team was fantastic. Got us where we needed to be

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

While looking online at a home I was interested in, I decided to click on a button to get a pre-approval for the "just in case". Although the computer did its thing and I had the answer I needed to go on about my day, I received a follow-up call from Schandler extremely quickly after! He asked me all the pertinent questions he needed to, with warmth and interest instead of that probing feeling around talking money and applications. He genuinely listened and to understand instead of check the boxes. The entire time working with him was quick and to the point while still answering all my concerns and giving me full confidence in his knowledge and ability. He made time for me, even when it didn't seem opportune for him. His guidance and estimations were right on and made the whole experience, from start to finish, seamless! I can't say enough about the online portal that gave me the ability to give and get all of my information with ease. I would definitely recommend them to anyone who is eligible to use them! Thank you over and again, Schandler!! You are top-notch!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Scott Finklang was so incredible to work with. Scott has led us with honesty, patience, and kindness. He made a scary process so wonderful. He worked with us over two years and through so many changes in our lives. He called to check in often and when we were about to close, we spoke almost daily and Scott never once let us feel like we were too much or asking too many questions. I truly believe that we were incredibly lucky to have someone so helpful and knowledgeable guide us. Thank you immensely. You have forever shaped our lives for the better. You felt like a true friend, not just a rep.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

The entire team from Veterans United did a phenomenal job! Communication was on point and everything ran seamlessly! Thank you so much!!!

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4.5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

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5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

This team is absolutely amazing! They helped me close on my house 3 weeks early from my original close date on 31 July. All while Amanda was planning/having her wedding. Scott and Amanda are the most caring team. They make you feel like family from start to beginning and listen to every need. I can not say enough how great this process was and seamless.

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars
headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

5 out of 5 Stars

Karol Hart and the Veterans United team I worked with kept me informed, on track, and lessen the stress of home buying process. I am very grateful for their dedication and professionalism.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

4.5 out of 5 Stars

Exceptional mortgage services. My Veterans United team helped me keep sane, lol, when buying my first home. Joking aside, Ryan Cannon and his team were 100% top notch.

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

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