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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,212 reviews
665 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,212 unfiltered reviews

Starting on Page 150 of 15,808. Return to Page 1

5 out of 5 Stars

Great! They kept me in the loop at all times and worked with me to make sure everything went how it should.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Miss Taylor and her team are wonderful and I can't say enough how much we appreciate everything they've done for us.
If only our realtor and the seller's side hadn't been so criminally rotten, everything would have been beautiful.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

I highly recommend Veterans United! Casey, Zach and the rest of the team were incredible to work with!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

So great to work with! Always available when I had questions.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Photo submission from Clarissa B.

Awesome Team!!!! The entire team was awesome to work with and very understanding. This was a painless process thanks to them. My loan officer was phenomenal as well. Kudos! N Me & My family love our new home. ❤️

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Mason was outstanding. He was friendly and thorough and always patiently answered my questions! I couldn't have asked for a better experience! I will be back in the future and will be recommending Mason and Veterans United to other Veterans that i know! Thank you!

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars

Tyson was my loan officer and as soon as we started, we hit the ground running! I did my entire process without a realtor on my end, but only because I was buying from family. Tyson and Kayla both knew exactly how to handle my loan process and stayed with me when I needed help from start to finish! I can’t recommend this team enough! They were awesome!

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Kristofer Doran

Loan Officer: Kristofer Doran

NMLS# 2756903

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

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5 out of 5 Stars

Everything with Veterans United went so smoothly and fast. It was a pleasure working with them. Hanna was a great blessing and a joy to work with. Jake was always on point and got everything done quickly.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Veterans United did a amazing job getting me my condo for a very good price here on Oahu
Christina my loan officer was outstanding. She adjusted the loan for the amount I had for closing cost. Realtor and escrow all helped me to buy this property nice 2 bedroom condo

headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

4 out of 5 Stars

Underwriting had us go through what felt like a lot of unnecessary steps to prove our worthiness for the loan despite multiple pre-approvals at different dollar amounts.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Photo submission from Daniel A.

I became a homeowner within one month of my offer!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Couldn't have been a smoother process! Every team member I interacted with was extremely helpful and patient enough to explain/answer and questions I had!

headshot image of Dalton Reiter

Loan Officer: Dalton Reiter

NMLS# 2770599

5 out of 5 Stars

Phenomenal Job on David and Alexis and the whole team. They are always on top of things and stayed consistent throughout the whole process. BEST TEAM EVER for a first time home buyers.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

John, Rachel, and Nicole were once again outstanding every step of the way for me! Rachel and I had a lot of communication back and forth with a few strange hiccups, questions and hurdles, but the entire time I felt taken care of and part of the process in a very positive way. They all did such an excellent job with my entire loan. This is my second loan through Veterans United, and luckily the second time with this team. It was really nice to have had them remember me and my family from several years ago. I will be back again in another several years I'm sure!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

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5 out of 5 Stars

What an amazing experience!!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Ben and his team were simply wonderful! They were incredibly helpful, professional, and made the entire process so much easier. I truly appreciate everything they did and would highly recommend them to anyone.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Nathan was super efficient with time and his work ethic is beyond comparable. He helped us buy our first home. He explained everything and basically held our hand through the process. Additionally went above and beyond with explaining rate buy downs. Super grateful we had his help.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

Awesome group of people! Made it super easy with everything and super helpful

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars

Jon was available to answer my questions about the loan process. I appreciate that!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Really great communication throughout the entire process.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

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