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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,020 reviews
727 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,020 unfiltered reviews

Starting on Page 150 of 15,834. Return to Page 1

5 out of 5 Stars

I definitely recommend veteran United 100%. They made me feel so welcome like they cared for me to get my dream home and they made it happen with all their patience Khris KCARMICHAEL., Blair RAEL, sissy DEANE, Matt HADDOX and Julie JENTSEN they helped me a whole lot. They were very nice. Treat me with respect and smiling. All the time answered all my questions I had they just made me feel very special at the beginning to the end I give them 100% I think from my bottom of my heart they’re my angels very sweet professional, intelligent people thank you very much. God bless each one of y’all.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

4.5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4 out of 5 Stars

People are friendly and helpful.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Photo submission from Clarissa B.

Awesome Team!!!! The entire team was awesome to work with and very understanding. This was a painless process thanks to them. My loan officer was phenomenal as well. Kudos! N Me & My family love our new home. ❤️

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

The team at Veterans United took care of like I was one of their own. Sean, Drew and the rest of the team stuck it out with me for over 8 months as I did my part to give them the best chance in the best numbers. They worked diligently to the very last stretch to close. Thank you. Our family sends blessings.

headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

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5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Mr. Ward and his team were very patient as well as available for all of our questions. We had a sudden PCS move to support a very important mission and my wife and I had to rush to get settled into a new location. Having used Veterans United previously, we reached out to Travis and he helped get us going into a new home. Thank you and outstanding service!!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Photo submission from Daniel A.

I became a homeowner within one month of my offer!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Simple. After things to do are complete your home free one way or another.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

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Experience first-hand why 379,219 homeowners give us a perfect score!

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5 out of 5 Stars

Everyone was patient with me and that was truly appreciated. Sometimes I felt that I may have come across as being rude, but they never took it that way and was quick to respond. There were some things that I didn't understand but they were there to explain what it was in a way that made sense to me. I would definitely recommend VU to friends and family.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

We had a wild ride (seller side) for my home buying experience. Michelle rolled with it and got me to the finish line.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Veterans United made the home-buying process easy and stress-free. Everyone was incredibly friendly, professional, and genuinely cared about helping me every step of the way. They did an amazing job, and I couldn’t be happier with my experience. Highly recommend!

headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Alec was absolutely amazing to work with! I went into contract on 3 homes and had to cancel the 1st 2 due to inspection findings. Always genuinely supportive and helpful, Alec was extremely resourceful in aiding with any obstacles encountered. My closing was complicated because the seller/selling agent was difficult to reach and uncooperative in a lot of ways. Alec worked extremely late/early after hours to help ensure closing could occur on time. Thank you So Much Sir!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer Team Lead: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Veterans United is awesome! They were extremely helpful and walked us through the home buying process!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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