It was an absolute honor working with Veterans United. Danny Kliethermes was our Loan Officer. John Kirby was our Loan Coordinator. They effortlessly guide you through the nerve wracking process of home buying. They listen to your concerns. They are in continuous contact with you during the entire process. They return your calls promptly. They return texts in a timely manner. They explain minute details so that you have the same understanding as they do. I highly recommend them to anyone looking to buy a new home especially for first time buyers. Excellence!
Courteous and very helpful in every aspect of being helpful. Even though the process had some bumps they stuck with it til the end amazing team and service.
Awesome home buying experience! Jennifer Heishman is the Best in the GAME!!!
Working with Randal at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions and uncertainties going into the process, but Randal made everything feel smooth, manageable, and even enjoyable. His expertise with VA home loans was immediately clear, he took the time to thoroughly explain each step, ensuring I understood not just what was happening, but why. No question ever felt too small, and his patience never wavered. He was always available, responsive, and willing to go the extra mile to make sure I felt confident and informed throughout the entire journey. What really stood out was his ability to simplify what can often be an overwhelming process. Thanks to Randal’s knowledge and guidance, everything moved forward seamlessly, with no surprises along the way. I truly felt like I was in capable hands the entire time. I would highly recommend Randal to any first-time homebuyer, especially fellow service members & veterans navigating the VA loan process. His professionalism, dedication, and genuine care made all the difference.
You guys made this the best first time home buying experience ever! I’m already recommending you to others. I’m still in shock!
This was the most unpleasant experience I have had in my life. The communication was extremely poor.
The online portal for Veterans United was clear and easily navigable. I appreciated the to do's and the checklists that made it easy to figure out our utilities and update our address.
I would most definitely recommend VU...the staff was superb and if I had any questions they got back to me right away...Taylor was very friendly and professional. The UV app was very user friendly and the concierge service was the icing on the cake!
I liked the perseverance the go get em attitude. He said he would let me know when I could apply again and he did..Followthrough is important and he showed that
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Miguel and his team were wonderful! From the first inquiry in securing a home loan to the last signature needed to complete the process, this team of professionals were always available to answer questions and offer guidance. They listen to your concerns and were very good at working through any issues that might arise in gathering all the paperwork that was required to complete my home loan. They knew what they were doing and I felt confident that I was in good hands every step of the way. I knew my loan would be completed properly and this brought me peace of mind. I will suggest Veterans United to anyone who is thinking of purchasing a home. Thank you again for all your hard work guys! You were great!
My whole experience from stat to finish felt almost flawless. As a first time home buyer, and without using a realtor, it felt almost too easy to navigate the home buying experience based off of hearing others experiences. Would recommend over and over again
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
Everyone there were very kind, very informational and so helpful made the process enjoyable thank you everybody from Veterans United
