The only issue I had was with submitting additional paperwork via email. When I would send an email, I did not receive an email back with acknowledgement that the paperwork was received. I understand that loan officers are busy, but something as short as 'I got it and everything looks good' would suffice. Like I said, nothing at all major, a little reassurance that paperwork did not go to the incorrect person. Thank-you.
See all 458,143 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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