THANK YOU GUYS FOR MAKING MY EXPERIENCE AS A FIRST TIME BUYER AMAZING. HAVING A DREAM BECOMING A REALITY.
The people who helped us were very quick, polite, knowledgeable and friendly. Our experience has beentop notch and i willalways reccomend this company to anyone. Thank you!
Steve deserves a raise! I've never encountered any company with anywhere near the quality of customer service as what I received from Steve. He even answered my emails while on vacation! I'm very impressed with VU and even more impressed with Steve. I will recommend VU to anyone and will be sure to point them in Steve's direction. Thanks for a great experience! Note: Josh was great also! :)
Thanks to everyone working on any veterans behalf. I am proud to have you guys in my corner.
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Juliana was also a very important part of this process. Mr.Lucas is still asking for any questions I may have even after closing. He's been honest and this timing couldn't have come at a better time. Not sure his position but his supervisor should be very pleased to have an employee as aggressive as Jon.
Kelly was always there to help and explain things
If there was an 11 I would have put it.
I will be recommending Brooke and her team to everyone I know!
We chose Veterans United over USAA for our home loan simply due to the customer service and communication we received from Veterans United. Chad was much more attentive and readily available for questions throughout the entire process. The customer service and open communication surpassed our expectations and we will definitely be using Chad Bowman again for our next home loan purchase! Thank you Chad and to your team for making us feel as if we were your only clients, as we know this is not the case!
Travis was great.
This was the second loan we have done with veterans united and we wouldn't use anyone else.
Moen was very instrumental in keeping me abreast of the why's and how's in the process of buying a house. She had our interests at heart and it showed. Overall, I and my husband are pleased with the way United Veterans Home Loans took care of us during the process.
As a first time home buyer the process was daunting. Joe helped me though the process and even recommended a realtor through your network. The teamwork of Joe/Matt made this an excellent experience for us. I always felt comfortable asking Joe questions and trusted his response.
As stated previously, Joe always made himself available to me for any questions or concerns I might have had, usually responding very quickly. Joe went above and beyond when I provided him a GFE from a competitor and convinced management to significantly lower my rate. Joe provided clear directions on what was needed and I was able to complete the process without any glitches.
I will recommend Joe and VU to family and friends due to the very positive experience and customer focused experience I had.
Thank you Joe!