It did not seem that VUHL was equipped to handle a loan for a multi-family home. I closed on a duplex 6 weeks behind schedule and missed out on collecting thousands of dollars of rent from the tenants inhabiting the building. The documentation required of me seemed as if it was never enough, few of which expired becuase of the delays. Even my initial locked in rate expired costing around $50 per month in interest savings.
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Better communication. many times I had to go in search of answers to my questions, and in search of my loan officer. What was happening bacame very unclear, especially when it came time for the closing. Even the Title company wasn't sure what was going on. I felt like I had to act as the go between for the real estate agent, title company and your company. That added an incredibleamount of stress on me AND my family. Thie situation did correct itself, just left a bitter feeling.
Recommend a better realtor
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