These guys have been such an amazing support team. As a first time home buyer, they walked me through step by step and always were available to answer questions and assist me!
I think Veterans United really does care about veterans. And I think they give honest advice throughout the loan process!
The team did an excellent job keeping everything on track and moving forward as fast as possible
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They were great to work with. Getting a return call on questions is something they need to work on.
Everything went the way they said it would. Very Knowledgeable and
Helpful. I would recommend them again and again.
For future buyers with Veterans United. You can not go wrong. They have a team of experts who are willing to make your experience their priority. Dreams to reality is how I would explain this. You are on the right track by working and choosing Veterans United.
This company was referred to me and it definitely was an awesome experience from the beginning to the end. Never have I experience so many caring and concern individuals who was so extremely professional. It was almost overwhelming but in a good way.
Worse experience of my life other than the death of a loved one.
Response from Veterans United
Hey Margaret,
I’m so sorry to hear that your experience with us felt that painful. I can’t imagine how difficult that must have been, and I truly wish things had gone differently for you. No one should ever feel that kind of stress or disappointment during such an important moment in their life.
We take feedback like this very seriously and want to understand exactly what happened so we can learn from it and make things right where possible. My Client Advocate team would really appreciate the chance to connect with you and listen to your story in more detail. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.
Quick and easy process
Max, Eric and Jenny made the entire process much less stressful than I thought it would be. I have nothing but great things to say about each of them. 10 out of 10 no doubt about it!!
What can I say
The ENTIRE staff has made me comfortable and aware of everything that happened during the loan process of my new home
With the deepest appreciation I say “THANK YOU” Paul,Derick,Michelle and the entire staff
This world needs more caring people like these folks!!!!!
Gar
Veterans United is full of perfect people that help you out with your mortgage. Highly recommended saving me money every day and they keep looking out after you after you close.
The process was extremely smooth! Not only was our loan officer readily available even over the weekend for us to get real time info on houses we were looking at. Our loan processor as well was great to work with, quick with responses whether by email or text. We also had calls along the way from others with Veterans United to make sure everyone & everything was going smoothly and on track and offered additional help with knowing about other services Veterans United had to offer. I would 100% recommend!! Thank you Veterans United for making a very stressful time in our lives a bit less with the ease of the loan process!
