We couldn't have asked for a better experience buying our home. No matter how we reached out, text, email, or call, the response was always quick and incredibly helpful. They were so friendly and genuine that it felt like they were personally invested in our happiness. They took what could have been a stressful time and turned it into an easy and positive experience.
Awesome
The entire Team made the process clear and precise. I appreciated all my concerns and questions answered honestly. The personal care about the Veteran and myself was stellar.
My team was great answering every question I had and never leaving me uninformed. I always knew what step we were on and what needed to be done. All I could ever heard about home loans was how scary or stressful it can be but VU has changed my mind on that and made the process easy and stress free. I will always recommend Veterans United.
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
My team was amazing and helped me through every little detail and question I had!
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Kayla and her team were absolutely amazing. They were always willing to answer questions and didnt mind repeating the information if I didnt fully understand. This is the first house my wife and I have purchased and they made the process as painless as possible. Kayla was always willing to help with the numbers to make sure our house was in our budget. I highly recommend Veterans United.
Noah, Zach, Monica, the whole team were all incredible in helping me understand what I needed to do and answered any questions I had and always had a positive attitude.
The process of getting ready for the house was so easy. I wasn’t expecting be approved for the loan much less to have a house in less than 2 months.
I here to tell all my Brothers in Arms..... Sit back and just trust this group...... I guarantee .... They got your back !!! TRUST !!!
Jamie was very helpful with every detail. The only problems I had was when the appraisal was due, I thought that was to be paid for as part of the cash at closing funds, because in the loan estimate that is where it showed up. I was not informed that I had to pay for the appraisal before it would be done. Once that was made clear, I paid it immediately. The other issue, not a big one, but still not as it should have been, is that they use a property tax estimation system instead of getting the actual extant property taxes which I gave them, so their calculated monthly payment was off by the error in their property tax estimation system. Why use an estimation system when the actual data is known and well documented?
I mean for me they made it pretty easy and straightforward, but my situation was strictly VA income and it took me probably less than 30 days close on the house a new construction out at that.
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From the time I first reached out to VU to the funds being available on time for closing (not all that common with other lenders) everything went just as the team explained it would.I could not be happier with the service that I got from Veterans United.
Aimee, Liam, AshleyAwesome!!!!
Very informative
And answered all my questions, no matter how small they seemed
Was such a better experience than I ever thought it would be. Veterans United helped us get into our dream home even during a sellers' market. Justin was nothing but supportive and transparent and helped me through the entire process. Could not be happier to use my VA Loan benefit with help from the Veterans United team!
Sometimes my emails would not be answered.
