Great communicators. Seemed to anticipate any problems.
Everyone made the process as streamlined as possible
Courteous and very helpful in every aspect of being helpful. Even though the process had some bumps they stuck with it til the end amazing team and service.
Wonderful process with the whole team.
Fantastic all around between Tim, Brandon, Sean, and Kimberly. Responsive, patient, understanding, and intuitive (being able to move things forward without having to specify)
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As a first time home buyer my family and I had lots of questions, and veterans United had the answers to those questions. In fact the whole team was very helpful throughout the entire process. It felt like my family and I had someone In our corner fighting for us. Now being first time home owners makes my service feel worth it.
The online portal for Veterans United was clear and easily navigable. I appreciated the to do's and the checklists that made it easy to figure out our utilities and update our address.
Chance and the entire Veterans United team were great to work with. Clear expectations and requirements were given. The portal is user friendly and helps to keep all on track. Our home buying process, pre-approval, home searching, contract, underwriting, final approval and closing took less than 30 days. The team was very quick with responses and took the time to answer any questions. We highly recommend VU and their team.
Ashley and Olivia were both extremely responsive; informative and professional and helped move things along quickly
The whole process was made so easy because of Brad T. And Amanda Jennings! They worked fast, communicated with us with ease, and just all around were amazing!
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The team helped me navigate my first home buying experience.
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
Our team was phenomenal! Would highly recommend!
They asked us several of the same documents, because they didn’t like the semantics of the other ones. Every time they told us that it would be the last document, it always had more. Our realtor and paralegal tried to reach out to them many times and we only got any answer after 5pm. We had a bunch of issues with the writing of our loan and we almost lost the house
Michelle was amazing, communication was top notch. She made everything so easy
