Extra personal, attentive and professional service. A+
Super easy process.
VU won our business after a competing offer, they understood how our BAH is valuable, and were trustworthy. Would highly recommend, it was a transparent, smooth process.
David, Amber and Zach frequently called for updates and offers of assistance throughout the whole process. It was much appreciated!
This team always makes it happen! They definitely will go out of their way to make sure everything is squared away to close. They are willing accommodating and I would recommend them to anyone!
Outstanding experience
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Amanda and her team are always on top of everything which is such a blessing because we tend to fall behind on our paperwork. They always pay attention to detail and make sure we are taken care of! Absolutely love them!!
My entire experience was practically seamless. I didn't have stress and they walked me through from beginning to end. They made me feel important. They prioritized every detail. I highly recommend Veterans United.
The team made a complex process workable. Very much appreciated. I appreciate all the effort that everyone at Veterans United made for me to get into this home. It's a great house and I couldn't be happier.
Jaimie and Tara were exceptional and were always there for any questions and made the process simple and easy.
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Victoria and Amanda worked so extremely hard for my family. They made this process so easy on us. If anything, I slowed the process because. These two ladies, as well as the whole team are greatly appreciated in my family’s new house
Everything worked so well and everyone was so accommodating and exceptional I love the Communication.
Highly qualified, and professional
I had to haggle for a better rate. For some reason they needed other offers before they could give us something remotely decent on an interest rate. Will not use veterans united again because of that.
Response from Veterans United
Hey Austen,
I’m really sorry to hear that getting to a rate you felt comfortable with felt like such a struggle. You should never feel like you have to push that hard for clarity or support during such an important decision, and I hate that this left you feeling disappointed. I’d really like my team to have the chance to learn more about what happened if you’re open to talking. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
