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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,517 reviews
811 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,517 unfiltered reviews

Starting on Page 152 of 15,484. Return to Page 1

5 out of 5 Stars

We recently closed on our dream property — a remote off-grid Earthship home in the Colorado mountains — and Veterans United made what could have been an incredibly stressful process feel manageable every step of the way.Our Loan Officer Toby and Senior Loan Coordinator Levi were outstanding. This wasn't a straightforward transaction by any stretch. Toby and Levi stayed on top of every moving piece, communicated clearly, and never made us feel like we were out of options when new hurdles popped up.What stood out most was the genuine commitment to getting us to the finish line. Veterans United clearly understands that VA loans aren't just a product — they're a benefit earned through service — and the team treats them that way. We felt supported, not just processed.We closed on time, in a home we love, and we couldn't be more grateful. If you're a veteran looking for a lender that actually goes to bat for you, look no further than Veterans United. Thanks for making our dream come true!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

4.5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars

Levi was very knowledgeable & very helpful for what it wanted to do, also he would answer the phone after five pm and answer the question I had for him. Veterans United is very lucky to have someone like Levi. Thanks Lannie Morgan

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Christine F.

Just want to let yall know you are awesome! Thank you for being there to help us military folks and thank you for being so nice and helpful every step of the way. Also, the gifts are above and beyond and we cant thank yall enough for our pizza night gift!
Again, just thank you for everything!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

By far the best company to work with to get a mortgage. As a first time homebuyer, they basically held my hand all the way through the process they were fantastic. They helped me along the way with no problems at all. Highly recommended for anyone looking for a loan.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

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5 out of 5 Stars

They made everything so easy!

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

4.5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

If I could rate higher I would. Austin and his team have been the best asset my family could have asked for. Every question was answered promptly and they made the entire process move as quickly as it could. Friends and family that we have discussed this process with are amazed at how fast and painless the initial home buying process and subsequent refinance was.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Photo submission from Frederick S.

Our experience with Greg Heins & his team was more than we could have imagined. They went above and beyond helping us in getting our “dream retirement home”.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

VU / FHA mortgage program staff work endlessly get me qualified with the Underwriters. They were transparent and effective in keeping me updated and informed every step of the way.They were transparent staff felt genuine in providing outstanding service to me! Both UV and Jennie Sampson, my Real Estate Agent commitment to to my dream home was delivered in a very supportive and caring manner. I sincerely appreciate how God directed my path to such an awesome group of individuals! Thank you all for your role in this dream becoming a reality!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

3.5 out of 5 Stars

I have dealt with other companies when buying or refinancing a home quite a few times. This was a first, not in person until the final paperwork. The people we have talked with have been very professional and courteous.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

I really liked working with Dylan and team Veterans United. They made the deal happen and we together overcame a lot of tough obstacles. All in all we made it and I very much appreciated the support.

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

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Experience first-hand why 370,239 homeowners give us a perfect score!

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5 out of 5 Stars

I would highly recommend Veterans United to friends and family because they made the entire home buying process smooth, stress-free, and easy to understand. From the very beginning, their team was professional, responsive, and always available to answer my questions, no matter how small.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Mr. Ted was the best!! He was constantly trying to help us throughout the whole process and was very pleasing to work with! He went above and beyond his work!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

I would absolutely recommend Veterans United to any service member and have already!

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

5 out of 5 Stars
Photo submission from Abdel V.

Use this company. Second home I purchase with Veterans United, and the results were the same. All of the help I needed and a speedy process. I love these people. We are a newly wed couple, and are also expecting a child. Thank you VU Team for helping us get our family home!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

The house buying process at Veterans’s united was excellent, I downloaded the app, and uploaded all the necessary paperwork to get the process started, Chance Mullins and his team kept me up to date on everything, and there response to my questions where answered promptly, the app is top notch, it’s not like the old days where you had to bring a ton of paperwork or fax a ton of paperwork. I will be recommending them to my loved one’s.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

Where do I even start with this team? Veterans United made our first home-buying experience truly incredible!!Michael and Tyler were professional, knowledgeable, and always prompt with communication. No matter how many questions I had (and I had a LOT), they took the time to explain everything clearly and made sure we felt confident every step of the way. They are an amazing team!The underwriter, was just as impressive! Very efficient, thorough, and always on top of things. The entire process felt smooth and seamless from start to finish. As a first-time homebuyer, I couldn’t be more grateful for the support and guidance my family received. If you’re looking for a lender that truly cares about veterans, communicates well, and makes the process feel easy, Veterans United is the way to go!!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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