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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,448 reviews
587 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,448 unfiltered reviews

Starting on Page 152 of 15,882. Return to Page 1

5 out of 5 Stars

Great work! Friendly, professional and patient staff!! Highly recommend Veterans United!!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

An outstanding team to work with! They made the mortgage process smooth, stress-free, and kept us informed every step of the way. Everyone was responsive, knowledgeable, and always willing to answer our questions. We truly appreciate their professionalism and dedication in helping us close on our new home. Highly recommend!

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Honest review ive been looking for a house since late 2025 when i got an email from veterans united i truly can say i was blessed they help me through the whole process and made it easy to understand thank you to the staff at veterans united godbless you guys you keep the world pushing!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Very great communication, and availability to talk whenever I called.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Clarissa B.

Awesome Team!!!! The entire team was awesome to work with and very understanding. This was a painless process thanks to them. My loan officer was phenomenal as well. Kudos! N Me & My family love our new home. ❤️

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

4.5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Dorian did an amazing job helping me through the home loan and buying experience. He was able to guide me along the way and answer all the questions i had. Even when i called at a later time in the day he was still there to answer. He made my home buying experience easy and less stressful. Even when i had issues along the way on my side he presented different ways to resolve the issue

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

This is my second time purchasing a home with Veterans United. They are thorough professionals! Everyone is knowledgeable, quick to respond and courteous. They make the process simple and everything flows smoothly. I also love the videos and information provided that explains what happens during every stage of the home purchasing. My team moved at the speed of light and made me feel like I was their only customer.☺️

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars

Veterans United Home Loans are completely honest, and are here to help us Veterans. Buying a home or to refinance one .

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

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5 out of 5 Stars

My team, was so great and so responsive! 10/10 recommend

headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Dustin, Kara and Erica were awesome and easy to work with. They made us feel at ease and we would 100% recommend them to family and friends!

headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars

From the first call to closing Suzanne and team were a pleasure to work with. They made a potentially very stressful process go as smoothly as possible. Very grateful to have her as our loan officer. Looking forward to working with her and the team once more in the future.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars

The Veteran’s United team stayed in contact and kept me informed during every step.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Photo submission from Daniel A.

I became a homeowner within one month of my offer!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Veterans United was fantastic through the entire process.
They explained everything in clear terms and answered every question I had. Their team was very proactive and professional. From the time I chose a house to closing only took about 3 weeks!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

4.5 out of 5 Stars

I have many good things to say about Veterans United. They were a pleasure to work with, very transparent and timely, as well as going above and beyond to ensure we were updated the second new information was put out. My only concern is mainly my fault, if you’re planning on getting married during the home buying process, put it off until a bit afterwards. If that’s not an option, tell them at the start of the process.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Derek was always available and responsive! Top notch professionalism and very helpful along the entire process!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

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Experience first-hand why 380,443 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Yes I would absolutely recommend you guys to friends and family. Marty went above and beyond to get my family and I taken care of.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

This is our second time working with Scott and the VU home loan team to purchase property. Each time has been a great experience and we’re very happy with the support we received.

headshot image of Scott Davis

Senior Loan Officer Team Lead: Scott Davis

NMLS# 1725328

5 out of 5 Stars

Outstanding support throughout the entire experience!

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Even when things are quiet and you're wondering what's happening, they're working hard behind the scenes making things easy for you. Just know that the quieter things are, the more that's getting done. Great company to deal with and ready to work through any complicated issues for a great experience.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars

Brittany and Christopher was amazing to work with. Brittany made the process clear and assisted with all documents needed for the process. She helped ensure that we had no delays on our end to close. Would highly recommend.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Nathan and Lisa were OUTSTANDING! made the buying process so easy and understandable. Every question was answered swiftly and efficiently! Definitely would want to work with them in the future!

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

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