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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,949 reviews
611 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,949 unfiltered reviews

Starting on Page 152 of 15,032. Return to Page 1

5 out of 5 Stars

Matt and the team overall were beyond knowledgeable in terms of helping me decide If refinancing was the best option for me during this time. I was able to save a significant amount of money thanks to the team. I literally refer to them as the Dream Team.. would highly recommend anyone who is a veteran go through Matt, though I know that everyone isn’t as lucky I sure am blessed to have been one of many who can have such a smooth process.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

The team were very helpful and attentive.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

ADAM,Randel,LUPE

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Photo submission from Ricardo D.

100% recommend Jon was very helpful every step of the way. Thank you Veterans United and the whole team who helped make our dream come true!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

I would strongly recommend Veteran United to my family and friends. I would definitely use them again if I refinance.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

On point with everything that was needed !
Outstanding !!!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

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5 out of 5 Stars

Everyone I worked with was incredibly kind and caring - the whole process was so easy and straight forward. Originally, we were fairly intimidated but Veterans United made it so easy.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars

Fast with no major issues.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Photo submission from Rhonda P.

Veterans United made the whole loan process a breeze. I was kept informed all throughout the process. The online portal made it easy to submit documents and complete necessary steps. Thank you VU! From offer to close, VU team Josh Jennet, was on deck and ready to help. The whole team made the experience painless and with the online status and to-do lists made it effortless. Past home buying experience can't compare. All my questions were answered when I needed them answered. Thank you, thank you, thank you Veterans United for making my condo ownership dream come true for this female Navy veteran.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

I didn’t realize how much was involved with a VA loan. If it wasn’t for Gwyen Creel I would have dropped the whole loan process! But she kept encouraging me and finally got it DONE 😊 Thanks Gwyen 👍

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Bobby helped us purchase our townhome. Everything went very smoothly. He then helped us refinance 8 months later for a lower interest rate which saved us almost $200 a month.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

The whole Veterans United team that I was assigned to consisted of my loan officer Wesley Earl, my loan specialist Wade Howser, and my loan coordinator Rachel Lenz. The team was amazing at every step. My journey started with Wade who has worked with me checking up on me for almost a year until I was able to get a property under contract. Once that took off, Wesley took rein and progressed me forward along with Rachel making sure the title company, the insurance company, and any other issue was taken care of right up to and even after closing. The great thing is, they informed me that I can contact them anytime for assistance even afterwards. Truly an amazing experience for me. If I had to do this again in the future, I would definitely not hesitate to work with them again at Veterans United.Very Respectfully,Phong (Bruce) Ngo

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

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Experience first-hand why 358,546 homeowners give us a perfect score!

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5 out of 5 Stars

Corey was great, answered every question throughout the whole process.

headshot image of Corey Youngclaus

Loan Officer: Corey Youngclaus

NMLS# 1905952

4.5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Photo submission from Geoffrey N.

Buying a home was a smoother process than we thought, all thanks to the hard work from VU! Thanks Chance & Team, y’all rocked! If you’re going VA then the only choice is VU.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

5 out of 5 Stars

Job well done! 👍

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars

Best experience that I ever had when refinancing my house.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars

Nichole and team were great to work with. The only issue that came up was accurate timelines and sometimes would not be able to get ahold of Nichole or Gregg. I would still recommend to my fellow Veterans!

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

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