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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,688 reviews
703 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

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5 out of 5 Stars
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
headshot image of Mike Aldridge

Loan Officer: Mike Aldridge

NMLS# 915683

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Jake Presti

Loan Officer: Jake Presti

NMLS# 47922

5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
headshot image of Zach DeBord

Loan Officer: Zach DeBord

NMLS# 192560

4 out of 5 Stars

I'm not sure if it is possible, but the loan underwriting process needs to be streamlined some how. I came very close to canceling the entire loan application due to this very onerous part of the process. If it hadn't been for the diligent and hard work of both Rick Brigeman and Austin Soendker whom kept me constantly updated while giving 110% to the effort, I would have. They deserve my highest praise and if I could, a merit of supreme achievement award. Again, I don't know how, but my feeling is that from beginning to end, the whole loan application process could be streamlined for better efficiency and duplication of effort.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
headshot image of Barby Wulff

Loan Officer: Barby Wulff

NMLS# 177100

4 out of 5 Stars

Better communication on progress and maybe a daily report on what's going on with the loan.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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5 out of 5 Stars
headshot image of Jeff Mize

Loan Officer: Jeff Mize

NMLS# 225350

3.5 out of 5 Stars

Speed the process up. When I signed the paperwork it took also an hour and a half to wait for everything to clear. Also, it seems like I had to re-submitt most of my info over and over. I did have a goo loan officer.

headshot image of Steve Veltrop

Loan Officer: Steve Veltrop

NMLS# 857991

5 out of 5 Stars
headshot image of Charles Kruse

Loan Officer: Charles Kruse

NMLS# 355161

4 out of 5 Stars

Have a standard guidline for the underwriters to follow. The underwriter for my loan didn't understand the fact that I didn't live on a private road. I live in a township. There are no private roads. The lawyer for our township had to get involved and tell them the same thing I had been saying. Then the underwriter had issues with the water district. Apparently the yearly water test is not sufficient enough for them. If we had one more issue with the underwriter I was going to cancel my refinance with VUHL. Craig Brumfield was a good loan officer and knew his job, but the underwriter is what I had issues with.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Joey Jones

Loan Officer: Joey Jones

NMLS# 402241

4.5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

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5 out of 5 Stars
headshot image of Zachary Fitzgerald

Loan Officer: Zachary Fitzgerald

NMLS# 311880

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Nathan Reeves

Loan Officer: Nathan Reeves

NMLS# 856448

5 out of 5 Stars
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

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